About NetDimensions

Careers

Main function of Job

The Inside Sales Representative is responsible for generating and qualifying leads for the Account Executives.

Main Duties

  • Research and qualify potential companies and prospects from multiple sources, including social media, dormant accounts, competitor client information, news and top company lists
  • Review tender portals with the bid manager, ensuring access to as many relevant potential opportunities as possible
  • Work with the marketing team to generate C-level and other leads through mini-campaigns that deliver efficiency gains and drive achievement of the sales targets
  • Answer and respond to all incoming telephone leads
  • Execute cold calling and email campaigns to qualify prospects into leads
  • Book appointments/meetings for the Account Executives. Work directly with sales team during the lead nurture process.
  • Brief the Solutions Consultant prior to meeting, effectively communicating prospects' needs and requirements
  • Capture client data in Salesforce CRM, maintain accurate records and activity reports at all times.
  • Attend required sales meetings, providing management information as required
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Job role

As a Web Designer and Graphics Specialist you will leverage your creative and programming skills to design and style client specific branded themes for web based applications. You will be able to demonstrate an understanding of web and graphic design through education and/or relevant work experience and have a portfolio that shows creativity and competence using a variety of tools and methods.

You should be comfortable working in multi-disciplinary teams, collaborating effectively with colleagues. You will be proficient in Adobe Creative Cloud, CSS, HTML, have a good understanding of responsive frameworks and ideally JavaScript. You will be able to deliver high quality visuals using a broad range of techniques including image manipulation, vector illustration and typography and you will understand why UI and UX design is essential to every great digital experience.

Responsibilities

  • Design and theme (“skin”) the NTS product to meet the branding requirements of our clients
  • Ensuring technical and accessibility requirements are met (e.g. colour contrast, page weights etc..)
  • Sourcing media from stock libraries / client brand sites
  • Preparing graphical assets for content and development
  • Following metrics set out by the Department Manager
  • Communicating with Project Managers about project progress

In addition to the duties and responsibilities listed, the jobholder may be required to perform other duties assigned by the department from time to time.

Skills and knowledge

Required:

  • Proficiency with Adobe Creative Cloud (Photoshop, Illustrator)
  • Proficiency with CSS and HTML
  • Able to demonstrable graphic design skills with a strong portfolio
  • Excellent understanding of designing and styling for web & mobile platforms
  • Excellent understanding of typography and layout for digital platforms
  • Excellent understanding and application of brand guidelines
  • Vector illustration skills
  • Ability to work in a team or on own initiative
  • Good standard of spelling and grammar
  • Have a professional, dynamic and positive attitude
  • Have a keen eye for quality and exceptional attention to detail
  • Excellent interpersonal skills with the ability to remain calm under pressure
  • Have the ability to multi-task and manage your time effectively
  • Basic understanding of MS Office tools (PowerPoint, Word, Excel)

Preferable:

  • Understanding of JavaScript and responsive frameworks
  • Commercial awareness
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Main function of Job

This is a position for someone who's obsessive about ensuring the quality of web APIs via automated testing.

Main Duties

We're looking for a QA engineer to develop automated tests for a web API for learning and talent management, used by numerous third-party applications including mobile apps, learning portals, authoring tools and analytics tools, across hundreds of large organisational clients in industries including finance, healthcare, life sciences and aviation.

We use Java a lot so familiarity with the language and platform would be beneficial, but if you can demonstrate the ability to develop automated tests in some other language that's okay too. Our standard deployment environment is Apache Tomcat. You'll need to grok the HTTP protocol, as well as standard data interchange formats such as JSON and XML.

You'll be working in an agile development environment with a strong focus on continuous integration, so familiarity with tools such as Jenkins would be beneficial.

You should be comfortable working with version control systems such as Apache Subversion or Git. You'll be expected to create tests to verify both functional and performance requirements.

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Job Description

NetDimensions is looking for a Data Engineer/Technical Support who will be responsible for the analysis, design and maintenance of all data and database related services involving data migration and manipulations for NetDimensions Talent Suite. Successful candidate will report to the Infrastructure Team Manager and work closely with our Hosting Support, Customer Services, Quality Assurance, Professional Services and Engineering Team.

The selected individual must have a track record of hands-on design and maintenance of complicated SQL scripts and capable of working independently on trouble-shooting. It would be beneficial to have management experience of MSSQL/Oracle/MySQL databases as well.

Job Duties

  • Provide data related support for OLTP and OLAP applications
  • Troubleshooting data related issues and providing data manipulation/migration related services
  • Design, testing and maintenance of ETL scripts using DDL, DML, SQL, PL/SQL, T-SQL
  • Performance tuning of SQL scripts and Database performance monitoring and tuning
  • Manage database change in testing and production environments
  • Provide hands-on support for the installation, configuration, trouble-shooting of non-hosted customers

Desired Skills & Experience

  • Degree in Information Technology, Computer Science, Software Engineering or related disciplines
  • Ability to comprehend complicated database designs of OLTP and OLAP applications
  • Excellent with DDL, DML, SQL/PL-SQL/T-SQL programming skills
  • Minimum of 2 years solid hands-on experience in MSSQL/Oracle Database Administration is a plus
  • A team player with analytical and problem solving mind, self-motivation, good interpersonal skills
  • Effective verbal and written communication in English and Chinese
  • Candidate with more experience will be considered as Senior Data Engineer
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The company

Established in 1999, NetDimensions (AIM: NETD; OTCQX: NETDY) is a global provider of performance, knowledge and learning management solutions to high consequence industries.

NetDimensions provides companies, government agencies and other organizations with talent management solutions to personalize learning, share knowledge, enhance performance, foster collaboration and manage compliance programs for employees, customers, partners and suppliers.

Recognized as one of the talent management industry's top-rated technology suppliers, NetDimensions' award-winning solutions have been chosen by leading organizations worldwide including ING, Cathay Pacific, Chicago Police Department, Geely Automotive, Fugro Group, and Fresenius Medical Care.

NetDimensions is ISO 9001 certified and NetDimensions hosted services are ISO 27001 certified.

We are looking for a Sales Relationship Manager who can join our growing team and take on the role of primary contact for a number of our existing client accounts APAC.

Job Description

Reporting to the Global Relationship Manager Leader, the Sales Relationship Manager (SRM) is an essential role within the NetDimensions team and acts as the primary contact for a designated portfolio of existing NetDimensions client accounts. The SRM, while acting as the client advocate across the organization, is responsible for maintaining high customer satisfaction while building and executing the sales strategy within each account in order to maximize revenue growth for both software and services.

The SRM needs to be adept at communicating at the user level as well as the executive level; responding to their enquiries and updating them on new product developments with the over-riding intention of providing second-to-none customer service whilst spotting business development opportunities. The SRM also serves as an internal advocate for the client helping to drive support and change when necessary to help the client achieve their business objectives.

Successful SRMs thrive on new challenges or problem solving and have the creative ability to recognize new opportunities. They have an excellent understanding of the sales cycle and strong communication skills, and are committed to success through teamwork whilst at the same time remaining focused on achieving personal targets and objectives and partnering with the client to increase the effective use and adoption of the NetDimensions Talent Suite.

The SRM will work out of our Hong Kong office in Wan Chai.

Role and Responsibilities

The Sales Relationship Manager will be responsible for each and every account assigned to them. You will coordinate directly with all NetDimensions team members involved in serving the account and its current status.

As Sales Relationship Manager, you will:

  • Manage a portfolio of existing clients focusing primarily on client satisfaction, revenue generation, and growth of the account.
  • Build strong client relations from user through to executive level
  • Partner with direct sales, pre sales, professional services, marketing, and operations as appropriate to ensure alignment at all levels of the relationship
  • Conduct regular meetings with the client (both on and offsite) and make recommendations to provide continued success with NetDimensions Talent Suite (including processes, workflows, and system configuration)
  • Develop a consultative relationship with each client and work in conjunction with Sales to provide solution planning support
  • Maintain client records in Salesforce.com
  • Identify and respond to competitive threats and market concerns in regard to the portfolio of clients
  • Willingness for some amount of travel within the country or overseas on short notice to support client management efforts
  • To lead functional product demonstrations to prospects and clients
  • To construct/re-construct all test environments necessary for demonstrations
  • To liaise with technical and other personnel within NetDimensions in order to facilitate the construction and management of all relevant demonstration environments
  • To liaise with sales personnel within NetDimensions in order to further develop sales growth in the region
  • To aid and to prepare RFI/RFP/Tender responses from prospects/clients in conjunction with the sales team
  • To manage all client relationships as needed by NetDimensions
  • To raise issues, concerns and feedback internally where asked by a prospect/client and follow through to conclusion
  • Travel throughout the APAC region is required at times
  • Develop, manage and track sales pipeline through lead generation, industry events and meetings.
  • Cultivate relationships with all new and assigned accounts to expand product penetration.
  • Qualify sales opportunities based on revenue goals for entire product suite using company assessment methodology.
  • Build, file and update, territory, account plans and strategies for each target account.
  • Responsible for identifying appropriate contacts, building relationships with those contacts and developing opportunities. Maintaining updates in CRM tool
  • Drive sales activities in the territory and do so consistently with the company sales process.
  • Meet sales revenue objectives for the assigned territory on a monthly/quarterly basis.
  • Coordinate activities with assigned Solutions Consultant ensuring optimum opportunity qualification and subject matter expertise (though expected to be able to handle preliminary demonstrations and product walkthroughs on his or her own).
  • Facilitate customer renewals with assigned relationship managers, minimize attrition and create up-sell opportunities.
  • Ensure every client interaction is ethical and build profitable long-term relationships.
  • Provide recommendations to leadership team to improve performance in territory and market.
  • Maintain current and accurate data in all appropriate systems
  • Communicate effectively with excellent client presentation and writing skills.

Essential Skills

  • 3+ years proven success in account management, direct sales and pre-sales (demonstrations) of complex software products or solutions.
  • Strong business acumen and a revenue focused approach to sales and account management
  • An appreciation of the challenges faced by high-consequence industry verticals
  • Highly detail-oriented and able to manage multiple projects simultaneously
  • Excellent communication skills and negotiation skills
  • Understanding and expertise in computer hardware and software including MS Office and Salesforce.com or other CRM.
  • Flexible, organized and methodical with excellent attention to detail and follow up to ensure client expectations and deadlines are met
  • Solid strategic account planning and analytical skills
  • Strong time management, organizational and forecasting skills
  • Strong problem identification and solving skills
  • Experience creating new sales opportunities within the client organization utilizing Application Sales and Services Sales
  • Able to articulate the benefits of software to prospective clients
  • Able to rapidly assimilate and retain information
  • A proven track record of developing relationships built on trust and confidence
  • Aptitude to quickly develop an in depth understanding of stated products and services
  • Experience in building relationships that displays integrity and creates a trust and openness with both clients and team members
  • Demonstrated ability to successfully influence and negotiate commercial agreements
  • Demonstrated support of marketing efforts across the organization
  • Experience working as part of a team in a corporate environment
  • Must be fluent in English and Mandarin
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Responsibilities

  • Design, develop, code, test, document, and support NetDimensions' flagship system - NetDimensions Talent Suite, and other forthcoming products.
  • Responsible for design and development of NetDimensions's software products through enhancement and bug fixes.

Requirements

  • Excellent coding skills, and the ability to quickly adapt new technologies.
  • Excellent command of written and spoken English as it will be the primary communication medium.
  • Bachelor degree or equivalent.
  • Innovative and have track records of academic/industrial achievements.

Technical Skills

  • Java and J2EE.
  • Good grasp of Agile Software Development.
  • Web technologies and standards including HTML, XML, JavaScript, CSS, HTTP.
  • Strong object-oriented programming concept.
  • SQL and relational databases e.g. Microsoft SQL, Oracle, MySQL.

We offer attractive salary package, medical scheme, a five-day work week, and friendly work environment.

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The UX/UI Designer works with related teams to develop the user experience for our browser-based and mobile apps, ensuring that we offer a consistent and empowering user experience across our products based on a deep understanding of our users.

We are looking for a UI/UX Designer who

  • Has at least 3 years experience and a strong portfolio of visuals, ranging from content layout to form elements and textures, demonstrating aesthetic sense and interaction design skills
  • Is able to grasp user intent instinctively and gets frustrated with poorly designed interfaces that do not serve those intents well
  • Is able to gauge required fidelity and develop interaction prototypes quickly within an iterative design process that includes accepting and managing feedback and criticism
  • Is able to make and articulate design decisions based on big picture standards/guidelines as well as individual use cases
  • Demands pixel perfect UI
  • Will keep abreast of latest tools and technologies to enable great UI/UX
  • Will advocate for our users and challenge the status quo if necessary
  • Is self-motivated, able to work independently and under pressure

Experience in the following would be an advantage

  • Sass, JavaScript, and related libraries such as jQuery, AngularJS
  • Adobe Creative Suite (Photoshop and Illustrator in particular)
  • Cross-browser testing and W3 WCAG and Section 508 standards

Responsibilities include

  • Collaboration with Product Management, Developers, and QA for UI/UX aspects of NetDimensions’ Web and Mobile products
  • Participating in the requirements analysis and design process, owning and delivering the vision as prototypes in HTML/CSS/JavaScript
  • Work with developers to make sure the design goals are understood and implemented accurately, feature by feature
  • Ownership of usability and accessibility guidelines and driving best practices globally

 

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Contact Sales
Get in touch with a sales representative.