Job description

Background: NetDimensions is a global enterprise learning management and talent management system provider committed to leadership in performance, knowledge, and learning technology. NetDimensions Healthcare is a division fully committed to bringing these services to the Healthcare Industry. Through our products and services we help Hospitals, Health Systems and Ancillary Healthcare organizations achieve productivity & efficiency improvements, cost reduction, risk management, and cultural & process innovation.

The Account Executive will become an expert and an advocate of NetDimensions Healthcare products to drive revenue for the company. The ideal candidate is a tenacious hunter who excels at building and nurturing relationships and has a proven track record of closing deals through consultative selling. To be successful, the Account Executive will have the ability to truly manage their territory providing the appropriate value proposition based on the needs of each prospect or customer. He or she will stay in tune with the industry and specific happenings within their territory in order to capitalize on opportunities. They must have a well-defined sales process and be able to execute from opportunity to close.

The Account Executive will work from the NetDimensions Healthcare division office located in the Dunwoody area of Metro Atlanta. The Account Executive will enjoy the benefits of a small entrepreneurial environment with the stability and support that comes from being part of a global public company. We are looking for a highly motivated self-starter to join a close-knit team of talented professionals in one of the world’s fastest growing industries.

Desired Skills and Experience

Primary Responsibilities

  • Build and maintain a consistent sales pipeline to meet or exceed revenue goals and objectives on a monthly and quarterly basis through lead generation, industry events and meetings.
  • Identify appropriate contacts, build relationships with those contacts and develop opportunities.
  • Cultivate relationships with all new and assigned accounts to expand product penetration.
  • Qualify sales opportunities based on revenue goals for entire product suite.
  • Facilitate customer renewals with assigned account manager, minimize attrition and create up-sell opportunities.
  • Participate in trade shows and regional conferences
  • Build a network of referral resources, people and customers who can and will refer prospective customers and provide case studies.
  • Accurately maintain sales information in CRM tool.
  • Ensure every client interaction is ethical and build profitable long-term relationships.
  • Coordinate activities with management ensuring optimum opportunity qualification and subject matter expertise (though expected to be able to handle preliminary demonstrations and product walkthroughs on his/her own).
  • Effectively provide preliminary product demonstrations and walkthroughs.
  • Provide recommendations to leadership team to improve performance in territory and market.
  • Some travel required, including international.

Qualifications and Requirements

  • Minimum of 2 years of Enterprise Software Consultative Selling Experience preferably within Healthcare or Human Resources preferred. Open to others who have a compelling background & "the right stuff"
  • Bachelor's Degree
  • Experience with Enterprise BtoB Sale preferably in Solution Areas of Learning, Talent Management, Compliance, e-Learning and patient/community initiatives.
  • Working knowledge of CRM Systems: SalesForce, Sugar CRM or equivalent.
  • Ability to manage sales cycle from opportunity to close
  • Skilled in qualifying prospects, identifying decision makers and matching offerings with customer needs
  • Strong listening skills, consultative selling practices and exploratory info gathering skills
  • Excellent time management and follow up skills
  • Must communicate effectively and possess excellent phone skills, client presentation and writing skills
  • Desire and ability to embrace new technologies and concepts and become proficient quickly
  • Highly motivated and self-directed with the ability to work well both independently and as a proactive team member
  • Availability for travel, some international

Character Traits:

  • Positive
  • Energetic
  • Innovative
  • Organized
  • Results-Oriented
  • Sense of Humor, a must.

» Apply now for Account Executive - Healthcare Enterprise Sales

Job Description

The Account Manager is responsible for supporting the client’s adoption and continued satisfaction with the NetDimensions Talent Suite (“NTS”).  The Account Manager (AM) is introduced to the client during the implementation process and becomes the primary contact to the client as implementation is closed out and the client goes live with NTS. The AM takes ownership of the relationship with the client, providing counsel and guidance aimed at ensuring a successful experience.  The AM also serves as an internal advocate for the client, helping to drive support and change when necessary to help the client achieve their business objectives.

The AM will regularly provide best practice recommendations, expert-level application support, assist in solving challenges, and partner with the client to increase the effective use and adoption of NTS.  The Account Manager will be measured on the client’s utilization of the solution, engagement with NetDimensions as a business partner and overall client satisfaction.

Role and Responsibilities

  • Facilitate the transition out of implementation and support the client’s drive towards self-sufficiency
  • Manage a portfolio of clients and achieve a high level of satisfaction with NetDimensions
  • Partner with sales to ensure alignment at all levels of the relationship throughout the partnership
  • Create a tailored plan to ensure client success and achievement of engagement metrics
  • Conduct regular meetings with the client and make recommendations to provide continued success with NTS processes, workflows, and system configuration
  • Develop a consultative relationship with each client and work in conjunction with Sales to provide solution planning support
  • Educate clients on self-service tools, release process, and other client programs to ensure a successful partnership
  • Advise clients of process risks based on organizational constraints and develop solutions to mitigate risks
  • Engage the appropriate NetDimensions sales, consultants and technical resources as necessary
  • Maintain expert level knowledge of all NetDimensions product and service offerings

Desired Skills & Experience

  • Bachelors degree or equivalent experience
  • 3+ years proven business to business experience, preferably with complex products or solutions in the HCM space
  • Highly detail-oriented and able to manage multiple projects simultaneously
  • Organized and methodical with excellent follow-up to ensure client expectations and deadlines are met
  • Solid strategic account planning, penetration, communication and analytical skills
  • Strong time management, organizational and forecasting skills
  • In depth industry knowledge (Learning Management Systems, Employee Performance Management) and the ability to quickly develop an in depth understanding of NetDimensions products and services
  • Experience working as part of a team in a corporate environment
  • Understanding and expertise in computer hardware and software including MS Office and SalesForce.com

Location: the AM will work out of our Atlanta office

» Apply now for Account Manager

Job description

The Custom Solutions Sales Consultant is responsible for developing new client sales for custom e-learning and mobile engagements. The Custom Solutions Sales Consultant will report to the General Manager, NetDimensions Interactive.

Profile

The Custom Solutions Sales Consultant will develop new clients requiring custom development solutions for e-learning course content, mobile solutions and related web applications in support of client learning programs and business goals in an assigned geography in North America. The typical client is a Fortune 1000 company and the selected candidate must have a proven record of working successfully with senior level contacts while being equally comfortable working at lower levels of learning, human resources, sales, marketing and IT organizations.

Job Requirements

  • Bachelor degree or equivalent
  • 5+ years’ experience in consultative sales selling custom solutions
  • Experience with instructional design is desirable
  • A portfolio of successful wins and quota achievement
  • Solid analytical, organizational, and decision making skills
  • Ability to lead client and prospective client meetings
  • Excellent verbal and business writing skills.
  • Ability to communicate with clients and articulate company position on projects
  • Technical understanding of e-learning and mobile solutions
  • High level proficiency with MS Office and other tools necessary in the performance of the job
  • Able to keep management apprised daily of key issues, critical needs and provide ongoing process reporting
  • Must be team focused and able to multi-task effectively

Roles and Responsibilities

  • Must be able to develop a sales pipeline through lead generation, industry events, meetings and personally developed prospect lists
  • Meet sales target objectives and new account quota
  • Identify target accounts and develop sales plan to close business
  • Work with prospective clients to establish and understand business goals and relate custom solutions to meet stated needs
  • Understand when to engage other team members, as needed, to help in analyzing requirements and propose solutions
  • Have the ability to build long term relationships for repeat project engagements
  • Travel to accounts as needed
  • Work from Rocky Hill, CT location is preferred

» Apply now for Custom Solutions Sales Consultant

Job Description

The Custom Solutions Sales Consultant is responsible for developing new client sales for custom e-learning and mobile engagements. The Custom Solutions Sales Consultant will report to the General Manager, NetDimensions Interactive.

Profile

The Custom Solutions Sales Consultant will develop new clients requiring custom development solutions for e-learning course content, mobile solutions and related web applications in support of client learning programs and business goals in an assigned geography in North America. The typical client is a Fortune 1000 company and the selected candidate must have a proven record of working successfully with senior level contacts while being equally comfortable working at lower levels of learning, human resources, sales, marketing and IT organizations.

Job Requirements

  • Bachelor degree or equivalent
  • 5+ years’ experience in consultative sales selling custom solutions
  • Experience with instructional design is desirable
  • A portfolio of successful wins and quota achievement
  • Solid analytical, organizational, and decision making skills
  • Ability to lead client and prospective client meetings
  • Excellent verbal and business writing skills.
  • Ability to communicate with clients and articulate company position on projects
  • Technical understanding of e-learning and mobile solutions
  • High level proficiency with MS Office and other tools necessary in the performance of the job
  • Able to keep management apprised daily of key issues, critical needs and provide ongoing process reporting
  • Must be team focused and able to multi-task effectively

Roles and Responsibilities

  • Must be able to develop a sales pipeline through lead generation, industry events, meetings and personally developed prospect lists
  • Meet sales target objectives and new account quota
  • Identify target accounts and develop sales plan to close business
  • Work with prospective clients to establish and understand business goals and relate custom solutions to meet stated needs
  • Understand when to engage other team members, as needed, to help in analyzing requirements and propose solutions
  • Have the ability to build long term relationships for repeat project engagements
  • Travel to accounts as needed
  • Work from Rocky Hill, CT location is preferred

» Apply now for Custom Solutions Sales Consultant

Job Description

As a member of the NetDimensions Interactive team, the e-learning Instructional Designer is responsible for working with clients to gather requirements for courseware design and to create design documents, scripts and storyboards from those requirements. The e-learning Instructional Designer will report to the Vice President, Custom Projects.

Profile

The selected individual must enjoy, and be capable of, working independently as well as in small teams, with leading edge technology in a fast paced work environment, and on multiple projects. This position will work as a team member with graphic designers, project managers, software engineers, and audio and video producers to develop courseware content for web-based and mobile delivery using a variety of authoring tools. Responsibilities include assessment of learning objectives, design of instructional strategy (including advanced simulations and role play exercises), and content scripting and authoring. Working with other team members, the Instructional Designer is responsible for insuring designed learning objectives are achieved in delivered course content and communicating to the developers specific instructional elements to be included within the delivered product. This person must also be proficient with various web technologies and leading content authoring systems.

Desired Skills and Experience

  • Degree in Instructional Design or related field (Masters preferred)
  • 5+ years' experience in instructional design of web based courseware
  • Practical experience and demonstrated proficiency with popular authoring tools and/or web based development tools
  • Solid analytical, organizational, and decision making skills
  • Able to conduct need, audience, and task gap analysis
  • Excellent verbal and written communication skills. Creative writing skills a plus.
  • Ability to communicate with clients and articulate company position on projects
  • Able to keep management apprised daily of key issues, critical needs and provide ongoing process reporting
  • Must be team focused and able to multi-task effectively
  • Experience with mobile learning a plus

» Apply now for E-learning Instructional Designer

Job Description

The Enterprise Sales Executive is responsible for NetDimensions hosted services, software and professional services sales within a geography and/or targeted industry. Enterprise Sales Executives report to the Vice President of Sales.

Profile

  • Solution Areas: LMS, Talent Management, HCM
  • Enterprise Consultative Selling/Software/Services Experience: 10+ years preferred (Hunter)
  • Clients: Fortune 1000, Senior Level Contacts, Business Process Understanding
  • Education: Minimum Bachelor Degree or equivalent
  • Average Annual Income: ca. 200K for at least three years
  • Geography: three positions open Eastern United States, Central United States, Western United States
  • Primary Verticals: Financial Services, Aviation, Insurance, Manufacturing, Retail
  • Sales Methodologies: Target Account Selling, MillerHeiman, Solution Selling
  • CRM Trained: SalesForce, SugarCRM or equivalent
  • Work Style: Positive, Energetic, Active Network, Innovative

Role and Responsibilities

  • Develop and manage sales pipeline through lead generation, industry events and meetings.
  • Cultivate relationships with all new and assigned accounts to expand product penetration.
  • Qualify sales opportunities based on revenue goals for entire product suite using company assessment methodology.
  • Build territory, account plans and strategies for each target account.
  • Responsible for identifying appropriate contacts, building relationships with those contacts and developing opportunities.
  • Drive sales activities in the territory and do so consistently with the company sales process.
  • Meet sales revenue objectives for the assigned territory on a monthly/quarterly basis.
  • Coordinate activities with assigned Solutions Consultant ensuring optimum opportunity qualification and subject matter expertise (though expected to be able to handle preliminary demonstrations and product walkthroughs on his or her own).
  • Facilitate customer renewals with assigned account manager, minimize attrition and create up-sell opportunities.
  • Ensure every client interaction is ethical and build profitable long-term relationships.
  • Provide recommendations to leadership team to improve performance in territory and market.
  • Communicate effectively with excellent client presentation and writing skills.
  • Travel required.
  • Home office working environment.

Desired Skills & Experience

  • With more than 10 years on Enterprise Consultative Selling/ Software/ Services Experience preferred.
  • Minimum Bachelor Degree or equivalent
  • Average Annual Income: ca. 200K for at least three years
  • Primary Verticals on Financial Services, Aviation, Insurance, Manufacturing, Retail
  • Experienced in Solution Areas on LMS, Talent Management, HCM
  • Have knowledge on the following Sales Methodologies: Target Account Selling, Miller Heiman, Solution Selling
  • Have CRM Trained on these : SalesForce, Sugar CRM or equivalent
  • Positive, Energetic, Active Network, Innovative.

Candidates who are in Eastern United States, Central United States, Western United States are welcomed to apply for the captioned post.

» Apply now for Enterprise Sales Executive

Job description

NetDimensions is looking for a mobile software developer to support development of NetDimensions’ existing Flex/Air-based mobile product: Talent Slate. Talent Slate is an award-winning cross-platform mobile application that is an offline-capable extension of our core product: Talent Suite.

Successful candidates should have experience overseeing technical deliverables for the resolution of production incidents and the completion of maintenance projects through the software development lifecycle, including development and validation of estimates, quality, and accuracy of technical designs through build and implementation. They should have a willingness to understand existing processes and systems, and possess strong interpersonal and communication skills. They should be able to make decisions quickly in consultation with team members and subject matter experts and be able to build relationships, actively participate in team work, and understand the dynamics and critical nature of the business.

Responsibilities

  • Working closely with the Talent Suite engineering, product management, user experience, QA and support teams.
  • Contributing the continual improvement of our design, development, integration and testing processes.
  • Field and troubleshoot Client issues
  • Requirements

    • Have strong background in computer science fundamentals, including data structures, algorithms, concurrency and threading
    • Be able to provide examples of code you have written and are proud of
    • Be intimately familiar with modern mobile platforms, especially iOS and Android
    • Have a solid understanding of Web technologies, including HTTP, XML and JSON
    • 3+ years AS3 Flex-based development experience
    • 3+ years mobile development experience
    • Strong understanding of OOP/OOD concepts
    • Strong understanding of remote data loading & consumption through web services/apis
    • Strong troubleshooting/debugging skills
    • Ability to work independently and productively on large tasks with minimal oversight
    • Ability to work well on a team, and contribute ideas constructively and diplomatically
    • Strong English communication skills

    Additional Valued Skills

    • Native iOS Development Experience
    • Native Android Development Experience
    • eLearning Development Experience (AICC/SCORM)

    » Apply now for Mobile Software Developer

    Job Description

    NetDimensions, Inc. a leading provider of web-based e-learning solutions, is seeking a Web Developer with a unique combination of graphic design, animation and web programming skills. This position will be part of a design team focused on providing graphics and animations to be used in interactive web-based training courseware for a Fortune 2000 client base. The selected individual must be capable of working in a small team environment where his or her individual contributions will affect the entire organization.

    Qualifications / Experience:

    Candidate should have a minimum of three years experience in the design and development of web based animations and applications using HTML5 and Adobe Flash. In addition to excellent graphical design skills, a practical knowledge of web-based technologies such as XML, JavaScript and HTML will be required.

    Job Requirements:

    • Excellent graphical design skills
    • Proficiency with web technologies including HTML5, Javascript, JQuery, and related technologies
    • Proficiency with Adobe Flash including Action Script 3 programming
    • Proficiency with Adobe Photoshop and Illustrator is preferred
    • Adobe AfterEffects a plus
    • The ability to understand and develop within specific client design specifications
    • Strong organizational skills and detail-orientation
    • Multi-tasking, independent, self-starter, requiring little supervision
    • Full-time, part-time, and freelance/contract schedules will be considered

    Additional Information:

    • Highly competitive salary
    • Medical, Dental, Life, AD&D, Short and Long Term Disability Insurance
    • 401k
    • Generous vacation plan, sick days, the usual holidays + 2 floaters
    • Business casual
    • Flexible hours
    • Pleasant, enthusiastic, fast paced work environment
    • Central Connecticut area

    » Apply now for Web Designer / Programmer

    Responsibilities

    • Work with clients in the North America region, overnight position
    • Provide overall high-level technical application/system analysis to clients
    • Liaise with developers on fixing and resolving technical issues
    • Proficient in SQL with joins and debugging at the SQL level
    • Have deployment experience with Java servlet application in Tomcat environment
    • Proficient in UI analysis at the source code level, HTML, CSS, Javascript
    • Have experience with 3rd party application integration, data import/export, software upgrade process

    Requirements

    • Degree or Diploma in Computer Science or related displines
    • Have minimum of 5 years or more application development or system analysis experience
    • Strong technical knowledge in HTML, CSS, Javascript, XML and SQL
    • Have Java programming experience is an advantage
    • Excellent communication skills in both written and spoken English
    • Strong interpersonal skills and troubleshooting skills
    • Able to work independently and under pressure

    » Apply now for Programming Analyst (Night Shift)

    Job description

    The technical roles will join the Integration and Customization Services team to develop system customizations and various external system integrations for our in-house developed software systems. They will participant in the entire Software Development Life Cycle (SDLC) for different scale of projects from gathering and analyzing business requirements, functional and technical solution design, technical development and follow up of various kinds of testing and issue investigations.

    For Senior Software Engineer positions, successful candidates should process strong analytical mind, and technical knowledge and experience in order to understand the different styles of functional documents provided by client's business units, or the technical specification provided by the integrating systems, and be able to perform technical assessments and identify quickly and accurately the essence of the specifics to be able to derive the suitable solution and determine the appropriate technology to use. He/she will also ensure on time project delivery as well as both the accuracy and quality of the final deliverables.

    For Software Engineer positions, the desire candidates will be responsible for developing, debugging and maintaining the new features or integrations in the system and ensuring their compatibility to the future releases. He/she will also participant in the entire SDLC to learn and experience both the technical and project management aspects of the projects to gain knowledge and experience for possible future career development opportunities.

    All of these technical roles will at the minimum require strong JAVA and Object Oriented Programming (OOP) knowledge and practical coding skills, as well as history of previous successful projects implementation.

    Excellent command of written and spoken English is also essential as it will be the primary communication medium within the company and to the clients.<

    Desired Skills and Experience

    Job Responsibilities

    • Design and development of NetDimensions's flagship system, the NetDimensions Talent Suite, and other forthcoming software products through customizations and integrations
    • Gather and analyze business requirements
    • Design functional and technical solutions and perform technical development
    • Testing and maintenance of the developed features
    • Ensure the quality of all deliverables conforms to the company standards
    • Ensure all projects are delivered on time and to the clients’ satisfaction

    Essential Skills & Experience

    • Degree in Computer Science or related disciplines
    • Excellent coding skill. Ability to quickly adapt new technologies
    • Innovative and have track record of academic/industrial achievements
    • Analytical mind and strong problem-solving skill
    • Excellent command of written and spoken English as it will be the primary communication medium
    • An effective team player, with the capability of working independently under high pressure to meet tight deadlines
    • Strong Java and J2EE technical knowledge and experience
    • Web technologies and standards including but not limited to HTML, XML, JavaScript, CSS, HTTP, jQuery, etc.
    • Strong object-oriented programming concept
    • Knowledgeable and with practical experience in applying Design Pattern
    • SQL and Relation databases e.g. Microsoft SQL, Oracle, Derby, MySQL
    • Knowledge and experience in Software Development Life Cycle (SDLC)

    Required Experience

    • Software Engineer – 2-4 years
    • Senior Software Engineer – 5+ years.

    » Apply now for Software Engineer/Senior Software Engineer

    Job description

    NetDimensions is looking for an Analyst Programmer to provide technical support and maintenance for NetDimensions Talent Suite. The successful candidate will be responsible for bug fixes, enhancement, troubleshooting and provide solutions for the issues. He/She will report to the Technical Services Manager and work closely with our Engineering Team, Quality Assurance, Customer Services, Product Management and Hosting Support.

    Job Duties

    • Deeply understand customers' issue, identify problems and provide solutions/workarounds
    • Collaborate with Engineering Team and Product Management to improve the Talent Suite
    • Provide hands-on support for the installation, configuration, trouble-shooting of non-hosted customers and Hosting Team

    Desired Skills & Experience

    • Degree in Information Technology, Computer Science, Software Engineering or related disciplines
    • Excellent coding skills (Java and J2EE) and the ability to quickly adapt new technologies
    • Web technologies and standards including HTML, XML, JavaScript, CSS, HTTP
    • Strong object-oriented programming concept
    • Solid experience in MSSQL Database (Oracle/MySQL/Derby is plus)
    • Sound knowledge in Java, Tomcat and Apache environment
    • A team player with analytical and problem solving mind, self-motivation, good interpersonal skills
    • Effective verbal and written communication in English and Chinese
    • Fresh graduate will also be considered

    Location

    • NetDimensions Headquarters, Wan Chai, Hong Kong

    » Apply now for Analyst Programmer

    Job description

    As a result of NetDimensions' continued global growth and success, we are currently seeking top-class talent for the position of APAC Marketing Manager. The key objective of this position is to work with the global marketing team to expand brand awareness and lead generation initiatives in Asia-Pacific. This position is based in Hong Kong and reports to NetDimensions’ Chief Marketing Officer.

    Key Responsibilities

    • Define & execute the overall integrated marketing strategy for APAC.
    • Create and manage all marketing programs across APAC.
    • Expand lead generation programs via multiple channels including email marketing, webinars, web marketing, social media, and events.
    • Drive brand awareness in the NetDimensions key target markets.
    • Develop and coordinate web content for the NetDimensions web sites.
    • Plan and organize participation in a variety of industry tradeshows as well as the company's user conferences.
    • Establish and execute client advocacy programs.
    • Manage multiple 3rd party suppliers - contact list providers, media sites, industry event organizers, marketing & PR agencies, etc.
    • Enable and support the NetDimensions APAC sales team in all target markets with a focus on Australia.
    • Report on campaign effectiveness and ROI.

    Requirements

    • 5+ years marketing experience.
    • Prior experience in the learning, talent management, or HR industry is a must.
    • Deep knowledge of key marketing principles and best practices.
    • A passion for online and digital marketing.
    • Excellent written, verbal and presentation skills.
    • Excellent communication skills up to the highest levels within the organization.
    • Ability to make decisions independently and/or as part of team.
    • Experience with all aspects of the marketing mix including campaign planning, events & tradeshows, online marketing, target account penetration, marketing communications, and PR/AR.
    • Ability to generate more than 50% of the pipeline through creative and compelling campaigns and effective follow-up.
    • Must be able to collaborate well with the APAC VP of Sales as well as field sales, resellers, and professional services managers.
    • Hands-on experience with marketing automation software (Marketo) and Salesforce.com is a must.
    • Great multi-tasker with a “get it done” attitude.
    • Willing to work as part of a global, distributed team.
    • Working language is English. Additional languages is a plus.

    Education

    • Bachelor's degree.
    • MBA a plus.

    » Apply now for APAC Marketing Manager

    Job description

    NetDimensions is looking for a DBA/Technical Support to provide technical support for database service of NetDimensions Talent Suite. The successful candidate will be responsible for the database design, performance tuning and on-going maintenance for the database servers. The successful candidate will report to the Technical Services Manager and work closely with our Hosting Support, Customer Services, Quality Assurance and Engineering Team.

    The selected individual must have a track record of hands-on management experience of MSSQL/Oracle/MySQL/Derby databases as well as being capable of working independently on trouble-shooting.

    Job Duties

    • Database performance monitoring and tuning
    • Manage database change in testing and production environments
    • Provide hands-on support for the installation, configuration, trouble-shooting of non-hosted customers
    • Manage application related issues (e.g. OS, databases, Web Server, Apache Tomcat)

    Desired Skills & Experience

    • Degree in Information Technology, Computer Science, Software Engineering or related disciplines
    • Minimum of 4 years solid hands-on experience in MSSQL Database Administration (Oracle/MySQL/Derby is plus)
    • Good SQL programming skills
    • Sound knowledge in Java, Tomcat and Apache environment
    • A team player with analytical and problem solving mind, self-motivation, good interpersonal skills
    • Effective verbal and written communication in English and Chinese
    • Candidate with more experience will be considered as Senior Database Administrator

    Location

    • NetDimensions Headquarters, Wan Chai, Hong Kong

    » Apply now for Database Administrator/Technical Support

    Job description

    NetDimensions is looking for a mobile software developer to support development of NetDimensions’ existing Flex/Air-based mobile product: Talent Slate. Talent Slate is an award-winning cross-platform mobile application that is an offline-capable extension of our core product: Talent Suite.

    Successful candidates should have experience overseeing technical deliverables for the resolution of production incidents and the completion of maintenance projects through the software development lifecycle, including development and validation of estimates, quality, and accuracy of technical designs through build and implementation. They should have a willingness to understand existing processes and systems, and possess strong interpersonal and communication skills. They should be able to make decisions quickly in consultation with team members and subject matter experts and be able to build relationships, actively participate in team work, and understand the dynamics and critical nature of the business.

    Responsibilities

  • Working closely with the Talent Suite engineering, product management, user experience, QA and support teams.
  • Contributing the continual improvement of our design, development, integration and testing processes.
  • Field and troubleshoot Client issues
  • Requirements

    • Have strong background in computer science fundamentals, including data structures, algorithms, concurrency and threading
    • Be able to provide examples of code you have written and are proud of
    • Be intimately familiar with modern mobile platforms, especially iOS and Android
    • Have a solid understanding of Web technologies, including HTTP, XML and JSON
    • 3+ years AS3 Flex-based development experience
    • 3+ years mobile development experience
    • Strong understanding of OOP/OOD concepts
    • Strong understanding of remote data loading & consumption through web services/apis
    • Strong troubleshooting/debugging skills
    • Ability to work independently and productively on large tasks with minimal oversight
    • Ability to work well on a team, and contribute ideas constructively and diplomatically
    • Strong English communication skills

    Additional Valued Skills

    • Native iOS Development Experience
    • Native Android Development Experience
    • eLearning Development Experience (AICC/SCORM)

    » Apply now for Mobile Software Developer

    Job description

    This is an exciting opportunity for a talented people to join an innovative QA team. Using latest technology with greenfield development projects.The role will involve hands-on works on manual testing and running automated test tools if required.

    Responsibilities:

    • Work in a team using the Scrum Agile methodology.
    • Coordinate with product managers, software engineers to understand the product requirements and user stories in order to deliver high quality software on schedule for production releases.
    • Create and execute test plans and test cases based upon functional and software design specifications. Perform ad-hoc and regression testing of system components under aggressive release schedules.
    • Develop, execute and maintain automated test scripts and document the test results
    • Carry out performance and load testing activities
    • Follows through and makes sure defects are reported and escalated appropriately.

    Essential Skills & Experiences:

    • University Degree in Computer Science or equivalent
    • Knowledge of software quality assurance methodology
    • Experience with SQL (i.e., demonstrated SQL skills to support test data setup)
    • Self-motivated, able to work independently and perform multiple tasks under minimal supervision
    • Strong analytical and problem solving skills
    • Excellent command of written and spoken English

    Desirable Skills & Experiences:

    • Experience with testing tools such QTP, Jmeter and Selenium is an advantage.
    • Immediately available is highly preferred
    • Fresh graduated in computer science with good programming or testing knowledge will also be considered

    » Apply now for QA Engineer

    Responsibilities

    • Design, develop, code, test, document, and support NetDimensions' flagship system - NetDimensions Talent Suite, and other forthcoming products.
    • Responsible for design and development of NetDimensions's software products through enhancement and bug fixes.

    Requirements

    • Excellent coding skills, and the ability to quickly adapt new technologies.
    • Excellent command of written and spoken English as it will be the primary communication medium.
    • Bachelor degree or equivalent.
    • Innovative and have track records of academic/industrial achievements.

    Technical Skills

    • Java and J2EE.
    • Good grasp of Agile Software Development.
    • Web technologies and standards including HTML, XML, JavaScript, CSS, HTTP.
    • Strong object-oriented programming concept.
    • SQL and Relation databases e.g. Microsoft SQL, Oracle, MySQL.

    We offer attractive salary package, medical scheme, a five-day work week, and friendly work environment.

    » Apply now for Senior Software Engineer / Software Engineer (Product Development)

    Job description

    NetDimensions is seeking a Senior System Administrator to join our global SaaS Services team. The Senior System Administrator is primarily responsible for the configuration, maintenance and support for the servers hosting NetDimensions Talent Suite for more than 1 million active users worldwide.

    To be successful in your application, you must have a track record of hands-on management of Windows servers, relational database servers and web servers as well as being capable of working independently or in a small team environment where his or her contributions will directly impact the success of the entire organization. This position is based in Hong Kong. The Senior System Administrator reports to the Hosting Services Manager.

    Desired Skills and Experience

    Job Duties

    • Perform hands-on installation, configuration, trouble-shooting, monitoring and maintenance of Window servers, Microsoft SQL Server, Apache Tomcat.
    • Provide remote system setup and support for systems and applications in our global hosting centers.
    • Support network components in our global hosting centers, including Firewalls, DNS, DHCP, WINS, Active Directory
    • Provide desktop support to internal users on Internet, email, MS Windows and MS Office.
    • Occasional travel may be required
    • Weekend support and system monitoring may be required on a revolving basis.

    Essential Skills & Experience

    • Minimum of 5 years experience in IT and technical support
    • Hands-on experience administrating Microsoft Windows Server
    • Proficiency with Microsoft SQL Server 2005 or 2008, Active Directory integrated DNS, DHCP and WINS operation
    • Experience administrating web servers, preferably Apache Tomcat.
    • Good knowledge of FTP, VPN, Web Server setup and maintenance, Networking, Firewall, HTML, JavaScript
    • Demonstrated proficiency with computer hardening, system security and basic network system
    • Excellent, proactive communication skills in both written and spoken English

    Desired Skills and Experience

    • Degree or Diploma in Information Technology or related disciplines.
    • MSCE holder would be an advantage.
    • Certification or knowledge of ITIL would be an advantage.
    • Knowledge of SaaS and Cloud architecture would be an advantage
    • Strong interpersonal skills and trouble-shooting skills
    • Able to work independently and under pressure
    • Strong self-motivation

    Location

    • NetDimensions Headquarters, Wan Chai, Hong Kong

    » Apply now for Senior System Administrator

    Job Description

    The technical roles will join the Integration and Customization Services team to develop system customizations and various external system integrations for our in-house developed software systems. They will participant in the entire Software Development Life Cycle (SDLC) for different scale of projects from gathering and analyzing business requirements, functional and technical solution design, technical development and follow up of various kinds of testing and issue investigations.

    For Senior Software Engineer and System Analyst positions, successful candidates should process strong analytical mind, and technical knowledge and experience in order to understand the different styles of functional documents provided by client’s business units, or the technical specification provided by the integrating systems, and be able to perform technical assessments and identify quickly and accurately the essence of the specifics to be able to derive the suitable solution and determine the appropriate technology to use. He/she will also ensure on time project delivery as well as both the accuracy and quality of the final deliverables.

    For Software Engineer positions, the desire candidates will be responsible for developing, debugging and maintaining the new features or integrations in the system and ensuring their compatibility to the future releases. He/she will also participant in the entire SDLC to learn and experience both the technical and project management aspects of the projects to gain knowledge and experience for possible future career development opportunities.

    All of these technical roles will at the minimum require strong JAVA and Object Oriented Programming (OOP) knowledge and practical coding skills, as well as history of previous successful projects implementation.

    Excellent command of written and spoken English is also essential as it will be the primary communication medium within the company and to the clients.

    Responsibility:

    • Design and development of NetDimensions's flagship system, the NetDimensions Talent Suite, and other forthcoming software products through customizations and integrations
    • Gather and analyze business requirements
    • Design functional and technical solutions and perform technical development
    • Testing and maintenance of the developed features
    • Ensure the quality of all deliverables conforms to the company standards
    • Ensure all projects are delivered on time and to the clients’ satisfaction

    Essential Skills & Experiences:

    • Degree in Computer Science or related disciplines
    • Excellent coding skill. Ability to quickly adapt new technologies
    • Innovative and have track record of academic/industrial achievements
    • Analytical mind and strong problem-solving skill
    • Excellent command of written and spoken English as it will be the primary communication medium
    • An effective team player, with the capability of working independently under high pressure to meet tight deadlines
    • Strong Java and J2EE technical knowledge and experience
    • Web technologies and standards including but not limited to HTML, XML, JavaScript, CSS, HTTP, jQuery, etc.
    • Strong object-oriented programming concept
    • Knowledgeable and with practical experience in applying Design Pattern
    • SQL and Relation databases e.g. Microsoft SQL, Oracle, Derby, MySQL
    • Knowledge and experience in Software Development Life Cycle (SDLC)

    Required Experience:

    • Software Engineer – 2-4 years
    • Senior Software Engineer – 5+ years.
    • System Analyst – 8+ years

    Desirable Skills and Experiences:

    • Technical knowledge and hands-on experience with Spring, Struts, or Hibernate frameworks
    • Technical knowledge and hands-on experience with JasperReports, JasperSoft Server, iReport design and development will be an definite advantage.
    • Knowledge of Talent Management System, Learning Management System, Content Management System (CMS).

    » Apply now for Software Engineer/Senior Software Engineer/System Analyst

    Our company provides summer internship program for university students from top global academic institutions.  This year the program would take place from May to August 2013. By joining the program, the intern can gain experience in the dynamic Information Technology industry and get global exposure by working in a multi-cultural environment.  We are now inviting high calibre, self-motivated students to join us.  If you are interested in working with NetDimensions, please send your resume to careers@netdimensions.com

    Responsibilities

    • Responsible for working on the project assigned by the Company.
    • Handle ad-hoc assignments.

    Requirement

    • Proficient in MS Office.
    • Good Command of English.

    » Apply now for Summer Internship Program (May to August 2014)

    Job description

    The Technical Services Manager is primarily responsible for managing the daily activities of the NetDimensions Global SaaS Services team. The team is responsible for the configuration, maintenance and support for the servers hosting NetDimensions Talent Suite for more than 1 million active users worldwide. This is a “hands on” position where the individual will be expected to resolve technical issues on his or her own as well as supervising others. The selected individual must have a track record of hands-on management of Windows servers, RDBMS (preferably SQL Server) and web servers, as well as experience managing regional or global technical staff in a 24/7 environment.

    Applicants for this position must be Hong Kong residents with proper work authorization. We will not sponsor relocation for this position.

    Desired Skills and Experience

    Responsibilities

    • Manage a team of system administrators by reviewing service requests, assigning these requests to the proper individual for action and reviewing the results
    • Provide hands-on support for MS Windows Server, MS SQL Server, Apache Tomcat
    • Manage the installation, configuration, trouble-shooting, monitoring and maintenance of Windows servers and NetDimensions Talent Suite software.
    • Provide system setup and support for systems in data centre remotely
    • Provide weekend support when required
    • Occasional travel may be required

    Essential Skills & Experience

    • Minimum of 7 years experience in IT and technical support
    • Minimum of 3 years experience managing technical staff
    • Minimum of 5 years hands-on experience administrating Microsoft Windows Server 2008.
    • Proficiency with Microsoft SQL Server 2005 or 2008, Active Directory integrated DNS, DHCP and WINS operation
    • Experience administrating web servers, preferably Apache Tomcat.
    • Good knowledge of FTP, VPN, Web Server setup and maintenance, Networking, Firewall, HTML, JavaScript
    • Demonstrated proficiency with computer hardening, system security and basic network system
    • Excellent, proactive communication skills in both written and spoken English
    • Excellent communication skills in both written and spoken English

    Desired Skills and Experience

    • ITIL and/or PMP certification would be an advantage
    • Knowledge of SaaS and Cloud architecture (Public and Private) would be an advantage
    • Strong interpersonal skills and trouble-shooting skills
    • Able to work independently and under pressure
    • Strong self-motivation

    Location

    • NetDimensions Headquarters, Wan Chai, Hong Kong

    » Apply now for Technical Services Manager

    Job description

    The Implementation Consultant combines Business Analysis with Functional Consultancy & Product Expertise to deliver successful implementations. You will map client business processes to system configuration, identify workarounds/customisations and manage the iterative prototyping process. You will advise the client on best-practice relating to learning and talent management and establish yourself as a trusted client advisor.

    This is a fast paced role with many changing priorities and the role holder will need to effectively manage multiple deadlines, often within the context of larger client engagements. You will collaborate with Project Managers, Technical Consultants and Developers to achieve desirable client outcomes. Applicants should be self-starters possessing both the ability and desire to take full ownership of assigned engagements. The role would suit both experienced professional services members and client-side system experts who want to move to a vendor role.

    Roles & Responsibilities

    • Act as a Product Expert, proactively keeping up to date on new functionality, version releases and implemented solutions.
    • Collaborate with project/programme manager(s) to align the implementation sub-process with the wider engagement plan(s).
    • Scope client requirements for a range of engagements of varying size including pre-sales, implementation and technical projects. Conduct system analysis, process mapping and gap analysis.
    • Configure NetDimensions software to meet requirements and manage the client through testing and feedback cycles.
    • Act as client SME for trouble-shooting and queries during implementation and post-engagement consultancy periods.
    • Facilitate technical discussions with clients on topics such as installation/upgrades, customisations, integrations and APIs.
    • Produce high quality documentation for all stages of client engagements.
    • Provide ad-hoc functional and technical consultancy that requires deep product knowledge.
    • Work with the client and internal teams both face-to-face and remotely.
    • Actively participate in documenting and improving team processes and documentation.
    • Travel up to 40% to clients, primarily within Europe, Middle East and Africa (EMEA) region. There is also the potential for global travel.

    Essential Skills & Experiences

    • Minimum 3 years' experience in learning or talent software (EKP or Talent Suite experience a significant advantage).
    • Proven ability to learn systems quickly and maintain product expertise with a fast-moving product.
    • Previous involvement in system implementations or configuring out-of-the-box enterprise software systems.
    • Strong functional background - a proven ability to map business processes or requirements to existing system functionality and/or identify workarounds.
    • Proven track record of self-directed ownership of work through to successful conclusion.
    • Able to discuss technical concepts such as databases, server environments, SaaS, web-based systems, APIs, SSO and system integrations. An in-depth knowledge is not required for this role, but applicants should be comfortable discussing these topics at a high level.
    • Excellent communication and presentation skills, particularly the ability to present complex material to a non-technical audience. Confidence engaging with senior management.
    • Experience facilitating large workshops and mediating to achieve group consensus.
    • Ability to produce professional high quality documents with excellent attention to detail.
    • A desire to learn with a proactive, hands-on approach to work.
    • Comfortable working remotely with both clients and colleagues.

    Desirable Skills and Experiences

    • Experience in delivering project based professional services and consultancy.
    • Technical experience with databases, server environments, SaaS, web-based systems, APIs, SSO and system integrations.
    • A demonstrated interest in software applied to HR and/or Learning.
    • Proficiency or fluency in other European (especially German), Middle Eastern or African languages is advantageous.

    » Apply now for Implementation Consultant

    Job description

    NetDimensions is seeking a Senior SaaS System Administrator to join our global SaaS Services team. The Senior SaaS System Administrator is primarily responsible for the configuration, maintenance and support for the servers hosting NetDimensions Talent Suite for more than 1 million active users worldwide.

    To be successful in your application, you must have a track record of hands-on management of Windows servers in a virtualized environment, relational database servers and web servers as well as being capable of working independently or in a small team environment where his or her contributions will directly impact the success of the entire organization. The Senior SaaS System Administrator reports to the Hosting Services Manager.

    NetDimensions UK office is located in Guildford. Our UK Senior SaaS System Administrator will have the option to work from home although occasional visits to the office may be necessary.

    Applicants for this position must be UK residents with proper work authorization. We will not sponsor relocation or visas for this position.

    Desired Skills and Experience

    Job Duties

    • Perform hands-on installation, configuration, trouble-shooting, monitoring and maintenance of Window servers, Microsoft SQL Server, Apache Tomcat.
    • Provide remote system setup and support for systems and applications in our global hosting centers.
    • Support network components in our global hosting centers, including Firewalls, DNS, DHCP, WINS, Active Directory
    • Provide desktop support to internal users on Internet, email, MS Windows and MS Office.
    • Occasional travel may be required
    • Weekend support and system monitoring may be required on a revolving basis.

    Essential Skills

    • Minimum of 5 years experience in IT and technical support
    • Minimum of 5 years hands-on experience administrating Microsoft Windows Server 2008.
    • Hands-on administration of virtualized environments, preferably using VMWare vSphere.
    • Proficiency with Microsoft SQL Server 2005 or 2008, Active Directory integrated DNS, DHCP and WINS operation
    • Experience administrating web servers, preferably Apache Tomcat.
    • Good knowledge of FTP, VPN, Web Server setup and maintenance, Networking, Firewall, HTML, JavaScript
    • Demonstrated proficiency with computer hardening, system security and basic network system
    • Excellent, proactive communication skills in both written and spoken English

    Desired Skills & Experience

    • Degree or Diploma in Information Technology or related disciplines.
    • MSCE holder would be an advantage.
    • Certification or knowledge of ITIL/ITSM would be an advantage.
    • Knowledge of SaaS and Cloud architecture would be an advantage
    • Knowledge of other European languages would be an advantage
    • Strong interpersonal skills and trouble-shooting skills
    • Able to work independently and under pressure
    • Strong self-motivation

    » Apply now for Senior SaaS System Administrator