About NetDimensions

Careers

The Enterprise Account Executive is responsible for driving new sales for NetDimensions SaaS and on premise software, and professional services within an assigned territory. This role reports to the Global Sales Director and is based in the UK. Travel throughout the region is expected with International travel as required.

Roles and responsibilities:

  • Develop, manage and track sales pipeline through lead generation, industry events and meetings.
  • Cultivate relationships with all new and assigned accounts to expand product penetration.
  • Qualify sales opportunities based on revenue goals for entire product suite using company assessment methodology.
  • Build, file and update, territory, account plans and strategies for each target account.
  • Responsible for identifying appropriate contacts, building relationships with those contacts and developing opportunities. Maintaining updates in SFDC.
  • Drive sales activities in the territory and do so consistently with the company sales process.
  • Meet sales revenue objectives for the assigned territory on a monthly/quarterly/annual basis.
  • Coordinate activities with assigned Solutions Consultant ensuring optimum opportunity qualification and subject matter expertise (though expected to be able to handle preliminary demonstrations and product walkthroughs)
  • Ensure every client interaction is ethical and build profitable long-term relationships.
  • Provide recommendations to leadership team to improve performance in territory and market.
  • Communicate effectively with excellent client presentation and writing skills.

Requirements:

  • Current understanding and experience in Talent Management, LMS or HCM.
  • Proven track record of sustainable income against aggressive targets
  • Experience in one or more of the following industry verticals: Transportation, Financial Services, Energy, Manufacturing, Life Sciences and Healthcare
  • Must be trained in SalesForce or equivalent CRM
  • Personal attributes include: Positive, Energetic, Innovative and highly skilled at negotiations.
  • Demonstrable Time Management skills
  • Comfortable pursuing leads as well as managing leads.
  • Able to work autonomously
  • Strong communicator, analytical and a proven track record of working well under pressure.

Ideally you will also have:

  • Minimum of 5 years’ experience in LMS, TMS, or HCM technology market
  • Demonstrable record of a pro-active approach in delivering client success.
  • Has knowledge of the Challenger sales methodology.
  • Experience in selling into Government or Technology companies would be an additional benefit.
  • Comfortable working in widely dispersed teams/global teams
  • Self motivated and highly organized
  • Delivers consultancy based sales
  • A second language would be an advantage.

Why work for us?

You will be working for a market leading, global organisation, which is fast growing in the learning technologies sector. NetDimensions is part of Learning Technologies Group plc’s award-winning group of specialist learning technology businesses.

At NetDimensions we provide learning and performance management solutions for highly-regulated industries. NetDimensions serves over 400 clients in over 40 countries with more than 4.4 million active users. Our clients include Fugro, Moody's Analytics, Norton Healthcare, Mott MacDonald, CERN and Cathay Pacific. We pride ourselves on excellence, attention to detail and initiative.

At NetDimensions we offer a competitive salary and an impressive benefits package including a healthcare cash plan, life assurance, pension scheme, ShareSave scheme, flexible working, discretionary bonus scheme and travel loans along with access to Perkbox for individually tailored benefits and offers. All that and great bean-to-cup coffee and fresh fruit in our UK offices.

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Description:

We are looking for a proactive, organized, and knowledgeable technical professional to help our clients solve problems while delighting them along the way with a world-class service experience. This role is part of a global team, so you will interact with teammates in various parts of North America, Asia, and Europe, along with a group of engineers in Hong Kong. This job will be a fixed term contract, with the potential of a permanent contract at the end.

This job is not about meeting SLAs; it’s about earning the deep respect of our customers, in easy times and hard ones.

You will typically work normal business hours, but there may be a need for slight scheduling changes from time to time to meet changing needs. We value work-life balance, so aim for reasonable hours, but you may need to put in some extra time on occasion to meet the needs of our clients if we receive an unexpected volume of support requests.

If you can learn quickly in novel circumstances, solve unique technical issues through a systematic analysis of presented challenges, find and sustain motivation from within yourself to pursue excellence relentlessly every day, and keep a cool head when things get tough, this could be the role for you.

We don’t expect you to know everything, so we’ll capitalize on your strengths and train you over time where there’s opportunity for growth. You will need a history of providing great customer service, along with a background in technical support, with preference given to the following skills, in the following order:

  • NetDimensions Talent Suite administration experience (or a similar LMS/talent management system)
  • SQL
  • HTML/CSS
  • XML
  • Javascript
  • Java

Requirements:

Ideally, we’re looking for the following:

  • A profound sense of empathy
  • A highly technical background in the administration of configurable software
  • Experience with e-learning products, and learning management systems, in particular
  • First-class communication abilities – written and verbal
  • A strong belief in yourself and your own ability to do things you’ve never done before
  • Familiarity with modern client service tools, such as Zendesk, Jira, or a similar solution
  • A great attitude, including a willingness to help others achieve their goals while you’re being measured on your own

 

Benefits:

You will be working for a market leading, global organization, which is fast growing in the learning technologies sector. NetDimensions is part of the Learning Technologies Group, based in the UK. LTG is a group of specialist learning technology businesses that are at the forefront of innovation. The brands range from exciting video game companies to leading software and standards companies.

At NetDimensions, we provide learning and performance management solutions for highly regulated industries. NetDimensions serves over 400 clients in over 40 countries with more than 4.4 million active users. We pride ourselves on excellence, attention to detail and initiative.

NetDimensions' UK benefits package includes a healthcare cash plan, life assurance, pension scheme, ShareSave scheme, flexible working, discretionary bonus scheme and travel loans along with access to Perkbox for individually tailored benefits and offers.  All that and great bean-to-cup coffee and fresh fruit in all our offices.

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The Bid Team supports all of LTG’s companies in preparing proposals.


Working as part of our creative Bid Team, you will be responsible for preparing and editing our high quality proposals, preparing presentations and maintaining our ‘bank’ materials. 

You will take a proactive approach to working with the Bid Manager, Sales Team and the rest of the Bid Team in co-ordinating bids. The postholder will need excellent written and verbal communication skills as well as a keen eye for detail. 

The role involves working across the LTG companies and part of this will include compiling technical responses. Therefore, a level of technical understanding or familiarity with learning technologies would be an advantage. 

Responsibilities:

  • Completing PQQs, ITTs and RfPs on behalf of the sales team
  • Formatting, proofreading and assembling bid documentation
  • Attending bid planning meetings
  • Collating and producing written content for proposals
  • Adapting boilerplate text to develop proposals for clients
  • Writing compelling case studies for inclusion in proposals
  • Working with the sales team to help develop client presentations
  • Co-ordinating the proposal creation process and ensuring deadlines are met
  • In addition to the duties and responsibilities listed, the jobholder may be required to perform other duties assigned by the department from time to time.

Requirements:

  • Exceptional writing skills
  • High attention to detail with excellent editing and proofing ability
  • Proficiency in Microsoft Word, PowerPoint and InDesign
  • Deadline driven with effective time management skills
  • Ability to work effectively as part of a team, responding to individual requests in a positive, timely manner and liaising with a wide range of different staff
  • Ability to understand and manipulate technical information in response to a client’s specific requirements
  • Ability to work flexibly between bid activities as required
  • Excellent verbal communication skills
  • Ability to understand client needs in relation to the wider market
  • Interpersonal skills – confident and able to progress chase to ensure that deadlines are met

Benefits:

You will be working for a market leading, global organisation, which is fast growing in the learning technologies sector. LTG are specialist learning technology businesses that are at the forefront of innovation and industry leading. The brands range from exciting video games companies to leading software and standards companies.

At LTG we offer a competitive salary and an impressive benefits package, and the opportunity to work in a fun and social environment that is both challenging and rewarding.

Salary: £25,000 - £27,000.

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NetDimensions is looking for a full stack web developer to support the progression of our development goals, as well as maintain our existing applications.

Successful candidates should have experience overseeing technical deliverables for the resolution of production incidents and the completion of maintenance projects through the software development lifecycle, including development and validation of estimates, quality, and accuracy of technical designs through build and implementation. They should have a willingness to understand existing processes and systems, and possess strong interpersonal and communication skills. They should be able to make decisions quickly in consultation with team members and subject matter experts and be able to build relationships, actively participate in team work, and understand the dynamics and critical nature of the business.

Responsibilities

  • Work closely with our core engineering, product management, user experience, QA and support teams.
  • Contribute to the continual improvement of our design, development, integration and testing processes.
  • Field and troubleshoot Client issues

 

Requirements:

  • Ability and willingness to adopt new development environments and toolchains.
  • Have strong background in computer science fundamentals, including data structures, algorithms, concurrency and threading
  • Be able to provide examples of code you have written and are proud of
  • Be familiar with modern mobile platforms, especially iOS and Android
  • Have a solid understanding of Web technologies, including HTTP, XML and JSON
  • Strong understanding of OOP/OOD concepts
  • Strong understanding of remote data loading & consumption through web services/apis
  • Strong troubleshooting/debugging skills
  • Ability to work independently and productively on large tasks with minimal oversight
  • Ability to work well on a team, and contribute ideas constructively and diplomatically
  • Strong English communication skills
  • Valued Coding/Development/Environment Skills

Ideal candidates will demonstrate understanding, experience and/or mastery in some of these:

  • C# (Required)
  • JavaScript (Required)
  • Node.js (Required)
  • Xamarin
  • AngularJS 1.x, 2+
  • ReactJs
  • Sass
  • iOS Native Application Development Experience
  • Android Native Application Development Experience
  • Docker
  • Jenkins
  • eLearning Development Experience (AICC/SCORM)

 

Why work for us?

You will be working for a market leading, global organisation, which is fast growing in the learning technologies sector. NetDimensions is part of Learning Technologies Group plc’s award-winning group of specialist learning technology businesses.

At NetDimensions we provide learning and performance management solutions for highly-regulated industries. NetDimensions serves over 400 clients in over 40 countries with more than 4.4 million active users. Our clients include Fugro, Moody's Analytics, Norton Healthcare, Mott MacDonald, CERN and Cathay Pacific. We pride ourselves on excellence, attention to detail and initiative.

At NetDimensions we offer a competitive salary and an impressive benefits package including a healthcare cash plan, life assurance, pension scheme, ShareSave scheme, flexible working, discretionary bonus scheme and travel loans along with access to Perkbox for individually tailored benefits and offers. All that and great bean-to-cup coffee and fresh fruit in our UK offices.

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Description:

The Implementation Consultant is a key role within NetDimensions Services that combines the expertise of Business & System Analysis with Functional Consultancy. Implementation Consultants are Product Experts and deliver successful implementations by configuring the system to achieve client requirements in agreed timescales. S/he will map client business processes to system configuration, identify workarounds/customisations and advise the client on best-practice relating to learning and talent management systems.

The Implementation Consultant will drive delivery of the implementation process, in line with the overall project plan, from requirements through to client acceptance. This is a fast paced role with many changing priorities and the role holder will need effective skills to enable delivery against agreed deadlines, often within the context of a larger client engagement. S/he will collaborate with Project Managers, Technical Consultants and Developers to achieve desirable client outcomes.

Applicants should be self-starters with the ability and desire to self-manage and take full ownership of assigned engagements. The role would suit both experienced services professionals and client-side LMS experts desiring a move to a vendor role.

 

Responsibilities:

The Implementation Consultant will be responsible for the delivery the implementation process, for multiple engagements, from requirements definition through to client acceptance.  The main activities are:

System Implementation

  • Configure NetDimensions software to meet client requirements, using expert product knowledge to maximise client benefits.
  • Collaboration with project/programme manager(s) to align the implementation process with any wider engagement plan(s).
  • Act as client SME for trouble-shooting and queries during implementation and post-engagement consultancy periods.
  • Manage the client through system testing and feedback cycles.
  • Facilitate technical discussions with clients on topics such as installation/upgrades, customisations, integrations and APIs. Liaise with more technical colleagues where required.
  • Provide ad-hoc functional and technical consultancy that requires deep product knowledge.

Business Analysis

  • Scope client requirements for a range of engagements of varying size including pre-sales, implementation and technical projects.
  • Conduct system analysis, process mapping and gap analysis.
  • Produce high quality documentation for all stages of the process.

General

  • Deliver product training to client administrators and internally.
  • Work with the client and internal teams both face-to-face and remotely.
  • Actively participate in documenting and improving team processes and materials.
  • Travel up to 40% to clients within Europe, Middle East and Africa (EMEA) region.

Essential Skills & Experience:

  • Minimum 3 years’ experience in learning or talent software.
  • Previous involvement in system implementations or configuring out-of-the-box enterprise software systems.
  • Strong software functional background – a proven ability to map business processes or requirements to existing system functionality and/or identify workarounds.
  • Proven track record of self-directed ownership of work through to successful conclusion.
  • Able to discuss technical concepts such as databases, server environments, SaaS, web-based systems, APIs, SSO and system integrations. An in-depth knowledge is not required for this role, but applicants should be comfortable discussing these topics at a high level.
  • Excellent communication and presentation skills, particularly the ability to present complex material to a non-technical audience. Confident engaging with senior management.
  • Experience facilitating large workshops and mediating to achieve group consensus.
  • Ability to produce professional high quality documents with excellent attention to detail.
  • A desire to learn. A proactive, hands-on approach to work.
  • Comfortable working remotely with both clients and colleagues.
  • Fluent in English

 Desirable Skills & Experience:

  • Experience working for in a vendor environment, particularly in a Learning/Talent software context.
  • Experience in delivering project based professional services and consultancy.
  • Technical experience with databases, server environments, SaaS, web-based systems, APIs, SSO and system integrations.
  • Experience in working in any established project methodology, especially PRINCE2.
  • A demonstrated interest in software applied to HR and/or Learning.
  • Proficiency or fluency in European, Middle Eastern or African languages are advantageous.
  • German speaking
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We are currently looking for a QA Automation Engineer. This is an exciting opportunity and will be based in our office in Brighton. This role is part of a global team, so you will interact with teammates in various parts of North America, Asia, and Europe.

 

The QA Automation Engineer works closely with an innovative and global Quality Assurance team in a Scrum Agile Development environment and will be expected to engage in both manual and automated testing activity.

 

The main role responsibilities will include:

  • Create and maintain test documentation and test data.
  • Create and maintain automated test scripts in Selenium and JMeter
  • Create and execute automation and manual test cases for new functionality based upon functional specifications.
  • Ensure that defects are reported promptly and accurately and fixed properly.
  • Help to perform manual regression checking and exploratory testing of system components.

Requirements:

  • University degree in Computer Science or a related subject.
  • Good command of spoken and written English.
  • Solid experience in BDD with Cucumber and Java Selenium, experience with mobile testing is a plus.
  • PC knowledge sufficient to support test environment setup.
  • Knowledge of SQL and relational databases sufficient to support test data setup.

Ideally you will also have:

  • Coding skills in Gherkin and Java.
  • Experience using JMeter.

Why work for us?

You will be working for a market leading, global organization, which is fast growing in the learning technologies sector. NetDimensions is part of Learning Technologies Group plc’s award-winning group of specialist learning technology businesses.

At NetDimensions we provide learning and performance management solutions for highly regulated industries. NetDimensions serves over 400 clients in over 40 countries with more than 4.4 million active users. Our clients include Fugro, Moody's Analytics, Norton Healthcare, Mott MacDonald, CERN and Cathay Pacific. We pride ourselves on excellence, attention to detail and initiative.

 

At NetDimensions we offer a competitive salary, five-day work week and medical insurance.

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QA Test Automation Engineer

We are currently looking for a QA Test Automation Engineer. This is an exciting opportunity and will be based in our offices in Brighton. This role will be part of a global team, so you will interact with teammates in various parts of Europe, Asia, and North America.

The QA Automation Engineer will work closely with an innovative and global Quality Assurance team in a Scrum Agile software development environment. Although this role will focus on automated software testing, you might also occasionally be asked to participate in manual testing activities.

The main role responsibilities will include:

  • Developing and maintaining automated GUI tests using Selenium in multiple operating systems (Microsoft Windows, Linux, Google Android, Apple iOS)  and browsers, as well as API and basic Apache Jmeter performance tests
  • Creating and maintaining test documentation and test data
  • Creating and executing automation and manual test cases for new functionality based upon functional specifications
  • Ensuring that defects are reported promptly and accurately
  • Ensuring that defects are fixed and retested properly
  • Occasionally helping with manual regression and exploratory testing of system components

Requirements

  • University degree in Computer Science or a related subject
  • Well organised and self-motivated and a team player
  • Excellent verbal and written communication skills
  • Experience with GUI test automation, ideally with Selenium in Java
  • Working knowledge of version control systems, ideally Git
  • Knowledge of SQL and relational databases sufficient to support test data setup
  • Experience with JIRA for defect and Agile task management

Ideally you will also have:

  • Knowledge of performance testing, ideally with Apache Jmeter
  • Experience with API test automation using Java
  • Experience with a Java unit test framework, such as Junit or TestNG
  • Experience with Behaviour-Driven Development (BDD), ideally with Cucumber and Gherkin
  • Experience with Continuous Integration and Continuous Delivery processes and build servers, ideally Jenkins
  • Experience in mobile application testing
  • Understanding of Linux (Command line skills)
  • Experience with Amazon Web Services
  • ISTQB or ISEB certification

Benefits

You will be working for a market leading global organisation, which is fast growing in the learning technologies sector. NetDimensions is part of Learning Technologies Group plc’s award-winning group of specialist learning technology businesses.

At NetDimensions we provide learning and performance management solutions for highly regulated industries. NetDimensions serves over 400 clients in over 40 countries with more than 4.4 million active users. Our clients include Fugro, Moody's Analytics, Norton Healthcare, Mott MacDonald, CERN and Cathay Pacific. We pride ourselves on excellence, attention to detail and initiative.

At NetDimensions we offer a competitive salary and an impressive benefits package including a healthcare cash plan, life assurance, pension contributions, a ShareSave scheme, flexible working, a discretionary bonus scheme and travel loans along with access to Perkbox for individually tailored benefits and offers. All that and great bean-to-cup coffee and fresh fruit in our UK offices.

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QA Test Engineer

We are currently looking for a QA Test Engineer. This is an exciting opportunity and will be based in our offices in Brighton. This role will be part of a global team, so you will interact with teammates in various parts of Europe, Asia, and North America.

The QA Engineer will work closely with an innovative and global Quality Assurance team in a Scrum Agile software development environment and will be expected to engage in both manual and automated testing activities.

Although this role will initially focus on manual testing, it will gradually shift to automated software testing and therefore offer a great opportunity for career progression. You should therefore have basic object-oriented programming knowledge, ideally in Java.

The main role responsibilities will include:

  • Creating and executing test cases for new functionality based upon functional specifications
  • Performing manual regression checking and exploratory testing of system components
  • Ensuring that defects are reported promptly and accurately
  • Ensuring that defects are fixed and retested properly
  • Creating and maintaining test documentation and test data
  • Developing and maintaining automated tests (increasingly over time)

Requirements

  • University degree in Computer Science or a related subject
  • Manual testing experience against an enterprise software application
  • Well organised and self-motivated and a team player
  • Excellent verbal and written communication skills
  • An interest in test automation, ideally in Java
  • Knowledge of SQL and relational databases, sufficient to support test data setup

Ideally you will also have:

  • Experience with JIRA for defect and Agile task management
  • Exposure to Selenium (for GUI tests). API testing, and Apache Jmeter (for performance tests) would be a bonus.
  • Exposure to a unit test framework, such as Junit or TestNG
  • Working knowledge of version control systems, ideally Git
  • Exposure to Behaviour-Driven Development (BDD), ideally with Cucumber and Gherkin
  • Exposure to build servers, ideally Jenkins
  • Exposure to mobile application testing
  • Understanding of Linux (command line skills)

Benefits

You will be working for a market leading global organisation, which is fast growing in the learning technologies sector. NetDimensions is part of Learning Technologies Group plc’s award-winning group of specialist learning technology businesses.

At NetDimensions we provide learning and performance management solutions for highly regulated industries. NetDimensions serves over 400 clients in over 40 countries with more than 4.4 million active users. Our clients include Fugro, Moody's Analytics, Norton Healthcare, Mott MacDonald, CERN and Cathay Pacific. We pride ourselves on excellence, attention to detail and initiative.

At NetDimensions we offer a competitive salary and an impressive benefits package including a healthcare cash plan, life assurance, pension contributions, a ShareSave scheme, flexible working, a discretionary bonus scheme and travel loans along with access to Perkbox for individually tailored benefits and offers. All that and great bean-to-cup coffee and fresh fruit in our UK offices.

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QA Test Lead

We are currently looking for a QA Software Test Lead. This is an exciting opportunity and will be based in our offices in Brighton. This role will be part of a global team, so you will interact with teammates in various parts of Europe, Asia, and North America.

The QA Test Lead will be responsible for an innovative and global Quality Assurance team in a Scrum Agile software development environment and will be expected to engage and lead both manual and automated testing activities.

Although the role will initially focus predominantly on manual testing, however under your leadership, your team will need to gradually shift to automated software testing and therefore offer a great opportunities for career progression for you and your team members. You must therefore have object-oriented programming knowledge, ideally in Java. In addition to being a team member, you will also have additional team leader responsibilities.

For release management, you will be in charge for establishing, checking, and ensuring that quality criteria are met prior to deployments.

The main role responsibilities will include:

  • Creating and executing test cases for new functionality based upon functional specifications
  • Performing manual regression checking and exploratory testing of system components
  • Ensuring that defects are reported promptly and accurately
  • Ensuring that defects are fixed and retested properly
  • Creating and maintaining test documentation and test data
  • Developing and maintaining automated GUI tests using Selenium in multiple operating systems (Microsoft Windows, Linux, Google Android, Apple iOS)  and browsers, as well as API and basic Apache Jmeter performance tests.
  • Ensuring that accessibility testing is conducted
  • Coaching team members in QA and testing processes, tools, and best practices
  • Overseeing that the workload is shared fairly among your team members
  • Line management of team members, including taking responsibility for appraisals, performance, and salary review
  • Managing recruitment, including taking a key role in the selection and hiring of candidates
  • Controlling and reporting on the productivity of your team on key indicators such as the number of executed tests versus outstanding test cases per release
  • Reporting on the progress quality outcomes of your team, such number as passed or failed test executions, raised defects and defect statuses etc.
  • Ensuring that quality criteria, such as no outstanding severe defects and appropriate test coverage are met prior to releases

Requirements

  • University degree in Computer Science or a related subject.
  • At least 3 years software testing experience, ideally in a lead role
  • Manual testing experience against an enterprise software application
  • Well organised and self-motivated and a team player
  • Excellent verbal and written communication skills
  • Experience in GUI test automation, ideally with Selenium in Java
  • Working knowledge of version control systems, ideally Git
  • Knowledge of SQL and relational databases sufficient to support test data setup
  • Experience with JIRA for defect and Agile task management
  • Experience with a test management tool, such as HP ALM (QualityCenter) or similar
  • Exposure to a Java unit test framework, such as Junit or TestNG
  • Exposure to Behaviour-Driven Development (BDD), ideally with Cucumber and Gherkin
  • Experience with Continuous Integration and Continuous Delivery processes and build servers, ideally Jenkins

Ideally, you will also have:

  • Team leading experience
  • Exposure to performance testing, ideally with Apache Jmeter
  • Exposure to API test automation using Java
  • Experience in mobile application testing
  • Understanding of Linux (command line skills)
  • Experience with Amazon Web Services
  • ISTQB or ISEB certification

Benefits

You will be working for a market leading global organisation, which is fast growing in the learning technologies sector. NetDimensions is part of Learning Technologies Group plc’s award-winning group of specialist learning technology businesses.

At NetDimensions we provide learning and performance management solutions for highly regulated industries. NetDimensions serves over 400 clients in over 40 countries with more than 4.4 million active users. Our clients include Fugro, Moody's Analytics, Norton Healthcare, Mott MacDonald, CERN and Cathay Pacific. We pride ourselves on excellence, attention to detail and initiative.

At NetDimensions we offer a competitive salary and an impressive benefits package including a healthcare cash plan, life assurance, pension contributions, a ShareSave scheme, flexible working, a discretionary bonus scheme and travel loans along with access to Perkbox for individually tailored benefits and offers. All that and great bean-to-cup coffee and fresh fruit in our UK offices.

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We are looking for an enthusiastic, passionate and self-motivated senior software engineer to help us define and deliver new software (sub-)systems and extend existing systems.

You will be supporting other developers as they carry out sprints of design and implementation work and personally undertaking more complex development tasks from time to time

If you understand how to define technically robust and correctly estimated development proposals, how to analyse and solve difficult problems across the stack, and how to main contributions to a development team through execution while quality assuring their work during implementation, then this could be the role for you.

A perfect match for us would be someone with a BSc in a STEM subject, who is able to draw on industry-wide best-practice and a broad range of technical knowledge, thrives on constantly learning about ever evolving technologies and is an excellent verbal and written communicator. Ideally you will have at least three years experience of implementing large backend infrastructure, preferably mobile platforms, and two years experience of using open source web-development frameworks to create complex database-driven websites with an emphasis on repeatability. You should also be familiar with SCRUM methodology and ensuring version control and release management based on GitFlow.

A little more detail on your responsibilities in defining and then delivering software architectures:

Defining software architectures

  • Contributing to and support technology selection by considering technology strategy, compatibility, interoperability, support, deployment, upgrade policies, and end-user environments, reducing risk where there is high complexity or uncertainty and introducing risk where there are clear benefits in doing so
  • Contributing to the architecture definition process, bringing structure, guidelines, principles and leadership to the development aspects of the products lifecycles
  • Support architecture evaluation by testing throughout the software development lifecycle, giving NetDimension’s customers confidence that the system will work when rolled out
  • Collaborating closely with all products stakeholders (ranging from the development team to stakeholders who have an interest from a security, database, operations, maintenance, QA and support perspective) to ensure that the software development will successfully integrate with its environment

Delivering software architectures

  • Support the team leads with coaching and mentoring other developers as needed
  • Support quality assurance by contributing to code standards, design principles and source code analysis tools through to the use of continuous integration, automated unit testing, deployment automation and code coverage tools

Designing, developing and testing your own code where appropriate.

The requirements:

  • B.Sc. in any of the STEM fields or equivalent demonstrable work experience
  • Three+ years of experience with identifying issues and implement solutions to complex problems in medium to large scale backend infrastructure and preferably mobile platforms.
  • Demonstrable experience of analysing and solving difficult problems across the stack
  • Two+ years experience of using open-source Java and JavaScript (web development) frameworks to facilitate the creation of complex, database-driven solutions
  • Demonstrable experience of creating complex solutions using industry standards and best-practice
  • Excellent understanding of a wide range of technologies, processes, tools and systems, including enterprise-scale solutions
  • Comprehensive knowledge of web- and GitFLow-based version control and release management;
  • Demonstrable experience with automated code base testing
  • Demonstrable experience using Scrum methodology
  • Demonstrable experience deploying and optimising responsive applications for mobile experience
  • Excellent communication skills, both written and verbal.

Why work for us?

You will be working for a market-leading global organisation, which is fast growing in the learning technologies sector. NetDimensions is part of Learning Technologies Group plc’s award-winning group of specialist learning technology businesses.

With offices in Brighton, London, Sheffield, Hong Kong, Atlanta, and Nashville, we provide award-winning learning and performance management solutions for highly regulated industries. NetDimensions serves over 400 clients in over 40 countries with more than 4.4 million active users. We pride ourselves on excellence, attention to detail and initiative.

At NetDimensions we offer a competitive salary and an impressive benefits package including a healthcare cash plan, life assurance, pension contributions, a ShareSave scheme, flexible working, a discretionary bonus scheme and travel loans along with access to Perkbox for individually tailored benefits and offers. All that and great bean-to-cup coffee and fresh fruit in our UK offices.

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The Senior UX Designer is a hands-on expert, with a passion for all things design, demonstrating this passion through your work and when communicating with business stakeholders and clients.

 

The responsibilities for this role include:

  • Rapidly produce multiple concepts and prototypes; knowing when to apply pixel-perfect attention to detail, and when to make low-fi sketches and prototypes.
  • Conduct user needs research and translate findings into personas, informative data and insights, to address customer pain points to remove friction from existing experiences
  • Conduct usability evaluations with all users types within the domains of our products
  • Create wireframes, prototypes, user flow diagrams and interaction designs, and where applicable translate these into user interface prototyping
  • Keep abreast of innovative design and technology in the marketplace and share learnings
  • Work in conjunction with product managers to deliver the best possible product for all clients
  • Work closely with a wide range of people from across the business to understand and interpret requirements, identify opportunities, and communicate design strategy
  • Help provide mentoring and training to junior members of the team, as and when required.

The requirements:

  • Degree educated, preferably in Interaction Design or similar
  • Proven experience in UX design as outlined above
  • Comprehensive understanding of UX Design principles
  • Deep expertise in Sketch or Axure
  • Extensive experience in Information Design, with a portfolio that includes User flow diagrams, Journey Maps, Wireframes, and Prototypes
  • Ability to create rapid prototypes to prove or disprove your hypothesis
  • High levels of independence, being able to work without close supervision, managing your own time and work
  • Accurate and meticulous with extreme attention to detail
  • Solid problem solving and analytical skills
  • Initiative, having the confidence to make decisions and act on them
  • Great communication and interpersonal skills
  • Experience of work in a demanding, fast-paced environment with ambitious schedules in an Agile environment

Why work for us?

You will be working for a market leading, global organisation, which is fast growing in the learning technologies sector. NetDimensions is part of Learning Technologies Group plc’s award-winning group of specialist learning technology businesses.

At NetDimensions we provide learning and performance management solutions for highly-regulated industries. NetDimensions serves over 400 clients in over 40 countries with more than 4.4 million active users. Our clients include Fugro, Moody's Analytics, Norton Healthcare, Mott MacDonald, CERN and Cathay Pacific. We pride ourselves on excellence, attention to detail and initiative.

At NetDimensions we offer a competitive salary and an impressive benefits package including a healthcare cash plan, life assurance, pension scheme, ShareSave scheme, flexible working, discretionary bonus scheme and travel loans along with access to Perkbox for individually tailored benefits and offers. All that and great bean-to-cup coffee and fresh fruit in our UK offices.

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We are looking for a proactive, organized, and knowledgeable technical professional in Sheffield, UK, to help our clients solve problems while delighting them along the way with a world-class service experience. The Software Developer/Client Support role provides expert email support for NetDimensions hosted and remote systems and is responsible for diagnosing complex software-, database-, and network-related issues, in coordination with other software experts across the Client Support, Engineering, and Hosting teams.

This role is part of a global team, so you will interact with teammates in various parts of North America, Asia, and Europe, including a group of talented engineers in Hong Kong. This job is not about meeting SLAs; it’s about earning the deep respect of our customers, in easy times and hard ones.

You will typically work normal business hours, but there will be a need for extra hours from time to time to meet demand. If you can learn quickly in novel circumstances, solve unique technical issues through a systematic analysis of presented challenges, find and sustain motivation from within yourself to pursue excellence relentlessly every day, and keep a cool head when things get tough, this could be the role for you.

We don’t expect you to know everything, so we will capitalize on your strengths and train you over time where there’s opportunity for growth, but we do expect to hire someone who can immediately make an impact from the technical perspective. You will need a history of providing great customer service while solving difficult technical problems.

DUTIES AND RESPONSIBILITIES:

Essential Functions: Provides troubleshooting and escalation support for NetDimensions Client Services staff. Delivers internal training for colleagues as appropriate. Performs duties and responsibilities in a timely and effective manner in accordance with established company policies.

Additional Responsibilities: Maintains a positive working relationship with all company employees to foster and promote a cooperative working environment. Presents, learns and applies new technology as needed. Leads and manages project planning for the team. Provides guidance and coaching to less-experienced peers.

The requirements for this role are:

  • Bachelor’s degree in computer science or related field
  • Experience with Java stack tracing and debugging tools
  • Experience using web browser developer tools to trace HTTP communication and JavaScript execution
  • Experience working with (Apache, Tomcat) web applications and scripting languages
  • Experience working on Linux and Windows servers
  • Experience troubleshooting networking, SMTP, DNS, OpenSSL and client/server technology
  • Detail-oriented approach with excellent follow-through, particularly in terms of documentation and procedures
  • Ability to work both independently and as part of a team and to display consistently good judgment
  • Strong commitment to great customer service
  • Ability to coach and lead team to project completion
  • Excellent communication skills in English, both verbal and written

Ideally you will also have:

  • 6 years of experience providing customer support in a technical environment
  • 3 years of experience providing Microsoft SQL, MySQL and/or Oracle database support
  • Experience working with ERP/Learning Management Systems
  • Experience working with 3rd party application integrations, API, data exchanges, SAML or other SSO protocols and other common open source products
  • Knowledge of Amazon Web Services EC2, VPC, and related technologies

Why work for us?

You will be working for a market leading, global organisation, which is fast growing in the learning technologies sector. NetDimensions is part of Learning Technologies Group plc’s award-winning group of specialist learning technology businesses.

At NetDimensions we provide learning and performance management solutions for highly-regulated industries. NetDimensions serves over 400 clients in over 40 countries with more than 4.4 million active users. Our clients include Fugro, Moody's Analytics, Norton Healthcare, Mott MacDonald, CERN and Cathay Pacific. We pride ourselves on excellence, attention to detail and initiative.

At NetDimensions we offer a competitive salary and an impressive benefits package including a healthcare cash plan, life assurance, pension scheme, ShareSave scheme, flexible working, discretionary bonus scheme and travel loans along with access to Perkbox for individually tailored benefits and offers. All that and great bean-to-cup coffee and fresh fruit in our UK offices.

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Reporting to Team Lead, the Software Engineer will be responsible for developing solutions to specific sets of requirements for NetDimensions' flagship system - NetDimensions Talent Suite, and other forthcoming products.

The candidate must possess strong analysis skills and have a history of solving software engineering problems. To be successful, this individual needs to be proactive, organized, passionate and self-motivated, able to make an immediate impact from the software development perspective. Successful candidate will be provided necessary training and opportunity for career growth, working as a part of an internationalized Software Engineering team.

Responsibilities:

Essential Functions: Designs, develops, tests and documents NetDimensions software products through functional enhancements, bug fixes and performance improvement.

Additional Responsibilities: Maintains a positive working relationship with all company employees to foster and promote a cooperative working environment. Presents, learns and applies new technologies as needed.

Requirements:

  • Bachelor degree in Computer Science (or equivalent)
  • Be innovative and have track records of academic/industrial achievements
  • Ability to analyse requirements and present suitable solutions
  • Excellent coding skills, with the ability to quickly adapt new technologies
  • Demonstrable experience with Java/Javascript framework, e.g. Spring MVC, Grails, REACT, and/or AngularJS
  • Demonstrate experience with a test frameworks, e.g. JUnit, Mockito, Jest and/or Karma
  • Good grasp of Agile Software Development
  • Strong object-oriented programming concepts
  • Experience using SQL and relational databases e.g. Microsoft SQL, Oracle, MySQL
  • Excellent written and spoken English as it will be the primary communication medium
  • A team player and able to work independently with minimum supervision
  • Excellent time management skills with sense of urgency and ability to prioritize tasks

 

Ideally you will also have:

  • Experience with Cloud-based computing such as AWS
  • Comprehensive knowledge of version control and release management with Git, Github or Bitbucket
  • Excellent communication skills, both written and verbal.

Why work for us?

You will be working for a market-leading global organisation, which is fast growing in the learning technologies sector. NetDimensions is part of Learning Technologies Group plc’s award-winning group of specialist learning technology businesses.

With offices in Brighton, London, Sheffield, Hong Kong, Atlanta, and Nashville, we provide award-winning learning and performance management solutions for highly regulated industries. NetDimensions serves over 400 clients in over 40 countries with more than 4.4 million active users. We pride ourselves on excellence, attention to detail and initiative.

At NetDimensions we offer a competitive salary and an impressive benefits package including a healthcare cash plan, life assurance, pension contributions, a ShareSave scheme, flexible working, a discretionary bonus scheme and travel loans along with access to Perkbox for individually tailored benefits and offers. All that and great bean-to-cup coffee and fresh fruit in our UK offices.

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The UX Consultant has a passion for all things design, demonstrating this passion through your work and when communicating with business stakeholders, clients and development teams. We are looking for candidates who can work in our Brighton Office, or remotely. 

Responsibilities:

  • Work in conjunction with product managers and the design team to deliver the best possible product for all clients
  • Rapidly produce designs in collaboration with product management based on user driven needs.
  • Create wireframes, prototypes, user flow diagrams and interaction designs, and where applicable translate these into user interface prototyping
  • Support senior UX consultants with user research and help translate findings into personas, informative data and insights, to address customer pain points to remove friction from existing experiences
  • Support development by communicating designs and evaluating their technical feedback
  • Recognise and develop design patterns to provide a common visual language for users and internal teams
  • Work with system analysts to provide clear specifications for development and QA teams
  • Keep abreast of innovative design and technology in the marketplace and share learnings with team

Requirements:

  • Degree educated, preferably in Interaction Design or similar
  • Proven experience in UX design as outlined above
  • Comprehensive understanding of UX Design principles
  • Expertise in Axure
  • Good experience in Information Design, with a portfolio that includes User Journey Maps, Wireframes, and Prototypes
  • High levels of independence, being able to work without close supervision, managing your own time and work
  • Accurate and meticulous with extreme attention to detail
  • Solid problem solving and analytical skills
  • Initiative, having the confidence to make decisions and act on them
  • Great communication and interpersonal skills
  • Experience of work in a demanding, fast-paced environment with ambitious schedules in an Agile environment

Why Work for us?

You will be working for a market leading, global organisation, which is fast growing in the learning technologies sector. NetDimensions is part of Learning Technologies Group plc’s award-winning group of specialist learning technology businesses.

At NetDimensions we provide learning and performance management solutions for highly-regulated industries. NetDimensions serves over 400 clients in over 40 countries with more than 4.4 million active users. Our clients include Fugro, Moody's Analytics, Norton Healthcare, Mott MacDonald, CERN and Cathay Pacific. We pride ourselves on excellence, attention to detail and initiative.

Benefits:

At NetDimensions we offer a competitive salary and an impressive benefits package including a healthcare cash plan, life assurance, pension scheme, ShareSave scheme, flexible working, discretionary bonus scheme and travel loans along with access to Perkbox for individually tailored benefits and offers. All that and great bean-to-cup coffee and fresh fruit in our UK offices.

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We are looking for an Account Manager (AM) who can join our growing team and take on the role of primary contact for a number of our existing client accounts US.

Reporting to the Global Account Manager Director is an essential role within the NetDimensions team and acts as the primary contact for a designated portfolio of existing NetDimensions client accounts. The AM, while acting as the client advocate across the organization, is responsible for maintaining high customer satisfaction while building and executing the sales strategy within each account in order to maximize revenue growth for both software and services.

The AM needs to be adept at communicating at the user level as well as the executive level; responding to their enquiries and updating them on new product developments with the over-riding intention of providing second-to-none customer service whilst spotting business development opportunities. The AM also serves as an internal advocate for the client helping to drive support and change when necessary to help the client achieve their business objectives.

Successful AMs thrive on new challenges or problem solving and have the creative ability to recognize new opportunities. They have an excellent understanding of the sales cycle and strong communication skills, and are committed to success through teamwork whilst at the same time remaining focused on achieving personal targets and objectives and partnering with the client to increase the effective use and adoption of the NetDimensions Talent Suite.

The AM will work out of our Atlanta, GA office.

Role and Responsibilities

The Account Manager will be responsible for each and every account assigned to them. You will coordinate directly with all NetDimensions team members involved in serving the account and its current status.

As Account Manager, you will:

  • Manage a portfolio of existing clients focusing primarily on client satisfaction, revenue generation, and growth of the account.
  • Build strong client relations from user through to executive level
  • Partner with direct sales, pre sales, professional services, marketing, and operations as appropriate to ensure alignment at all levels of the Account
  • Conduct regular meetings with the client (both on and offsite) and make recommendations to provide continued success with NetDimensions Talent Suite (including processes, workflows, and system configuration)
  • To lead functional product demonstrations to prospects and clients
  • To construct/re-construct all test environments necessary for demonstrations
  • To liaise with technical and other personnel within NetDimensions in order to facilitate the construction and management of all relevant demonstration environments
  • To liaise with sales personnel within NetDimensions in order to further develop sales growth in the region
  • To aid and to prepare RFI/RFP/Tender responses from prospects/clients in conjunction with the sales team
  • To manage all client Accounts as needed by NetDimensions
  • To raise issues, concerns and feedback internally where asked by a prospect/client and follow through to conclusion
  • Travel throughout the US region is required at times
  • Develop, manage and track sales pipeline through lead generation, industry events and meetings.
  • Cultivate Accounts with all new and assigned accounts to expand product penetration.
  • Qualify sales opportunities based on revenue goals for entire product suite using company assessment methodology.
  • Build, file and update, territory, account plans and strategies for each target account.
  • Responsible for identifying appropriate contacts, building Accounts with those contacts and developing opportunities. Maintaining updates in CRM tool
  • Drive sales activities in the territory and do so consistently with the company sales process.
  • Meet sales revenue objectives for the assigned territory on a monthly/quarterly basis.
  • Coordinate activities with assigned Solutions Consultant ensuring optimum opportunity qualification and subject matter expertise (though expected to be able to handle preliminary demonstrations and product walkthroughs on his or her own).
  • Facilitate customer renewals with assigned Account managers, minimize attrition and create up-sell opportunities.
  • Ensure every client interaction is ethical and build profitable long-term Accounts.
  • Provide recommendations to leadership team to improve performance in territory and market.
  • Maintain current and accurate data in all appropriate systems
  • Communicate effectively with excellent client presentation and writing skills.
  • Develop a consultative Account with each client and work in conjunction with Sales to provide solution planning support
  • Maintain client records in Salesforce.com
  • Identify and respond to competitive threats and market concerns in regard to the portfolio of clients
  • Willingness for some amount of travel within the country or overseas on short notice to support client management efforts

The requirements:

  • 3+ years proven success in account management, direct sales and pre-sales (demonstrations) of complex software products or solutions.
  • Strong business acumen and a revenue focused approach to sales and account management
  • An appreciation of the challenges faced by high-consequence industry verticals
  • Highly detail-oriented and able to manage multiple projects simultaneously
  • Excellent communication skills and negotiation skills
  • Understanding and expertise in computer hardware and software including MS Office and Salesforce.com or other CRM.
  • Flexible, organized and methodical with excellent attention to detail and follow up to ensure client expectations and deadlines are met
  • Solid strategic account planning and analytical skills
  • Strong time management, organizational and forecasting skills
  • Strong problem identification and solving skills
  • Experience creating new sales opportunities within the client organization utilizing Application Sales and Services Sales
  • Able to articulate the benefits of software to prospective clients
  • Able to rapidly assimilate and retain information
  • A proven track record of developing Accounts built on trust and confidence
  • Aptitude to quickly develop an in depth understanding of stated products and services
  • Experience in building Accounts that displays integrity and creates a trust and openness with both clients and team members
  • Demonstrated ability to successfully influence and negotiate commercial agreements
  • Demonstrated support of marketing efforts across the organization
  • Experience working as part of a team in a corporate environment
  • Must be fluent in English

Why work for us?

You will be working for a market leading, global organization, which is fast growing in the learning technologies sector. NetDimensions is part of Learning Technologies Group plc’s award-winning group of specialist learning technology businesses.

At NetDimensions we provide learning and performance management solutions with a focus on highly-regulated industries. NetDimensions serves over 400 clients in over 40 countries with more than 4.4 million active users. Our clients include Fugro, Moody's Analytics, Norton Healthcare, Mott MacDonald, CERN and Cathay Pacific. We pride ourselves on excellence, attention to detail and initiative.

At NetDimensions we offer a competitive salary and a truly awesome benefits package including a Health Savings account, plus Medical, Dental, Visual, Disability and Life Assurance around 401K.

 

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We are looking for a proactive, organized, and knowledgeable technical professional in Atlanta GA, to help our clients solve problems while delighting them along the way with a world-class service experience. The Software Developer/Client Support provides expert email support for NetDimensions hosted and remote systems and is responsible for diagnosing complex software-, database-, and network-related issues, in coordination with other software experts across the Client Support, Engineering, and Hosting teams.

This role is part of a global team, so you will interact with teammates in various parts of the UK, Asia, and Europe, including a group of talented engineers in Hong Kong. This job is not about meeting SLAs; it’s about earning the deep respect of our customers, in easy times and hard ones.

You will typically work normal business hours, but there will be a need for extra hours from time to time to meet demand. If you can learn quickly in novel circumstances, solve unique technical issues through a systematic analysis of presented challenges, find and sustain motivation from within yourself to pursue excellence relentlessly every day, and keep a cool head when things get tough, this could be the role for you.

We don’t expect you to know everything, so we will capitalize on your strengths and train you over time where there’s opportunity for growth, but we do expect to hire someone who can immediately make an impact from the technical perspective. You will need a history of providing great customer service while solving difficult technical problems.

DUTIES AND RESPONSIBILITIES:

Essential Functions: Provides troubleshooting and escalation support for NetDimensions Client Services staff. Delivers internal training for colleagues as appropriate. Performs duties and responsibilities in a timely and effective manner in accordance with established company policies.

Additional Responsibilities: Maintains a positive working relationship with all company employees to foster and promote a cooperative working environment. Presents, learns and applies new technology as needed. Leads and manages project planning for the team. Provides guidance and coaching to less-experienced peers.

The requirements:

  • Bachelor’s degree in computer science or related field
  • Experience with Java stack tracing and debugging tools
  • Experience using web browser developer tools to trace HTTP communication and JavaScript execution
  • Experience working with (Apache, Tomcat) web applications and scripting languages
  • Experience working on Linux and Windows servers
  • Experience troubleshooting networking, SMTP, DNS, OpenSSL and client/server technology
  • Detail-oriented approach with excellent follow-through, particularly in terms of documentation and procedures
  • Ability to work both independently and as part of a team and to display consistently good judgment
  • Strong commitment to great customer service
  • Ability to coach and lead team to project completion
  • Excellent communication skills in English, both verbal and written

Ideally you will also have:

  • 6 years of experience providing customer support in a technical environment
  • 3 years of experience providing Microsoft SQL, MySQL and/or Oracle database support
  • Experience working with ERP/Learning Management Systems
  • Experience working with 3rd party application integrations, API, data exchanges, SAML or other SSO protocols and other common open source products
  • Knowledge of Amazon Web Services EC2, VPC, and related technologies

Why work for us?

You will be working for a market leading, global organisation, which is fast growing in the learning technologies sector. NetDimensions is part of Learning Technologies Group plc’s award-winning group of specialist learning technology businesses.

At NetDimensions we provide learning and performance management solutions for highly-regulated industries. NetDimensions serves over 400 clients in over 40 countries with more than 4.4 million active users. Our clients include Fugro, Moody's Analytics, Norton Healthcare, Mott MacDonald, CERN and Cathay Pacific. We pride ourselves on excellence, attention to detail and initiative.

At NetDimensions we offer a competitive salary and a truly awesome benefits package including a Health Savings account, plus Medical, Dental, Visual, Disability and Life Assurance around 401K.

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We are looking for a proactive, organized, and knowledgeable technical professional to help our clients solve problems while delighting them along the way with a world-class service experience. This role is part of a global team, so you will interact with teammates in various parts of North America, Asia, and Europe, along with a group of engineers in Hong Kong. This job will be a fixed term contract, with the potential of a permanent contract at the end.

This job is not about meeting SLAs; it’s about earning the deep respect of our customers, in easy times and hard ones.

This position reports to the Technical Escalation Manager, based in Manila, Philippines. You will typically work normal business hours, but there may be a need for slight scheduling changes from time to time to meet changing needs. We value work-life balance, so aim for reasonable hours, but you may need to put in some extra time on occasion to meet the needs of our clients if we receive an unexpected volume of support requests.

If you can learn quickly in novel circumstances, solve unique technical issues through a systematic analysis of presented challenges, find and sustain motivation from within yourself to pursue excellence relentlessly every day, and keep a cool head when things get tough, this could be the role for you.

 

We don’t expect you to know everything, so we’ll capitalize on your strengths and train you over time where there’s opportunity for growth. You will need a history of providing great customer service, along with a background in technical support, with preference given to the following skills, in the following order:

NetDimensions Talent Suite administration experience (or a similar LMS/talent management system)
SQL
HTML/CSS
XML
Javascript
Java
Requirements:

Ideally, we’re looking for the following:

A profound sense of empathy
A highly technical background in the administration of configurable software
Experience with e-learning products, and learning management systems, in particular
First-class communication abilities – written and verbal
A strong belief in yourself and your own ability to do things you’ve never done before
Familiarity with modern client service tools, such as Zendesk, Jira, or a similar solution
A great attitude, including a willingness to help others achieve their goals while you’re being measured on your own
Why work for us?

You will be working for a market leading, global organization, which is fast growing in the learning technologies sector. NetDimensions is part of the Learning Technologies Group, based in the UK. LTG is a group of specialist learning technology businesses that are at the forefront of innovation. The brands range from exciting video game companies to leading software and standards companies.

At NetDimensions, we provide learning and performance management solutions for highly regulated industries. NetDimensions serves over 400 clients in over 40 countries with more than 4.4 million active users. We pride ourselves on excellence, attention to detail and initiative.

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We are looking for a proactive, organized, and knowledgeable technical professional in Manila, Philippines to help our clients solve problems while delighting them along the way with a world-class service experience. The Software Developer/Client Support provides expert email support for NetDimensions hosted and remote systems and is responsible for diagnosing complex software-, database-, and network-related issues, in coordination with other software experts across the Client Support, Engineering, and Hosting teams.

This role is part of a global team, so you will interact with teammates in various parts of North America, UK, and Europe, including a group of talented engineers in Hong Kong. This job is not about meeting SLAs; it’s about earning the deep respect of our customers, in easy times and hard ones.

You will typically work normal business hours, but there will be a need for extra hours from time to time to meet demand. If you can learn quickly in novel circumstances, solve unique technical issues through a systematic analysis of presented challenges, find and sustain motivation from within yourself to pursue excellence relentlessly every day, and keep a cool head when things get tough, this could be the role for you.

We don’t expect you to know everything, so we will capitalize on your strengths and train you over time where there’s opportunity for growth, but we do expect to hire someone who can immediately make an impact from the technical perspective. You will need a history of providing great customer service while solving difficult technical problems.

DUTIES AND RESPONSIBILITIES:

Essential Functions: Provides troubleshooting and escalation support for NetDimensions Client Services staff. Delivers internal training for colleagues as appropriate. Performs duties and responsibilities in a timely and effective manner in accordance with established company policies.

Additional Responsibilities: Maintains a positive working relationship with all company employees to foster and promote a cooperative working environment. Presents, learns and applies new technology as needed. Leads and manages project planning for the team. Provides guidance and coaching to less-experienced peers.

The requirements:

  • Bachelor’s degree in computer science or related field
  • Experience with Java stack tracing and debugging tools
  • Experience using web browser developer tools to trace HTTP communication and JavaScript execution
  • Experience working with (Apache, Tomcat) web applications and scripting languages
  • Experience working on Linux and Windows servers
  • Experience troubleshooting networking, SMTP, DNS, OpenSSL and client/server technology
  • Detail-oriented approach with excellent follow-through, particularly in terms of documentation and procedures
  • Ability to work both independently and as part of a team and to display consistently good judgment
  • Strong commitment to great customer service
  • Ability to coach and lead team to project completion
  • Excellent communication skills in English, both verbal and written

Ideally you will also have:

  • 6 years of experience providing customer support in a technical environment
  • 3 years of experience providing Microsoft SQL, MySQL and/or Oracle database support
  • Experience working with ERP/Learning Management Systems
  • Experience working with 3rd party application integrations, API, data exchanges, SAML or other SSO protocols and other common open source products
  • Knowledge of Amazon Web Services EC2, VPC, and related technologies

Why work for us?

You will be working for a market leading, global organisation, which is fast growing in the learning technologies sector. NetDimensions is part of Learning Technologies Group plc’s award-winning group of specialist learning technology businesses.

At NetDimensions we provide learning and performance management solutions for highly-regulated industries. NetDimensions serves over 400 clients in over 40 countries with more than 4.4 million active users. Our clients include Fugro, Moody's Analytics, Norton Healthcare, Mott MacDonald, CERN and Cathay Pacific. We pride ourselves on excellence, attention to detail and initiative.

At NetDimensions we offer a competitive salary, five-day work week and medical insurance.

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We are looking for an enthusiastic, passionate and self-motivated senior software engineer to help us define and deliver new software (sub-)systems and extend existing systems.

You will be supporting other developers as they carry out sprints of design and implementation work and personally undertaking more complex development tasks from time to time

If you understand how to define technically robust and correctly estimated development proposals, how to analyse and solve difficult problems across the stack, and how to main contributions to a development team through execution while quality assuring their work during implementation, then this could be the role for you.

A perfect match for us would be someone with a BSc in a STEM subject, who is able to draw on industry-wide best-practice and a broad range of technical knowledge, thrives on constantly learning about ever evolving technologies and is an excellent verbal and written communicator. Ideally you will have at least three years experience of implementing large backend infrastructure, preferably mobile platforms, and two years experience of using open source web-development frameworks to create complex database-driven websites with an emphasis on repeatability. You should also be familiar with SCRUM methodology and ensuring version control and release management based on GitFlow.

A little more detail on your responsibilities in defining and then delivering software architectures:

Defining software architectures

  • Contributing to and support technology selection by considering technology strategy, compatibility, interoperability, support, deployment, upgrade policies, and end-user environments, reducing risk where there is high complexity or uncertainty and introducing risk where there are clear benefits in doing so
  • Contributing to the architecture definition process, bringing structure, guidelines, principles and leadership to the development aspects of the products lifecycles
  • Support architecture evaluation by testing throughout the software development lifecycle, giving NetDimension’s customers confidence that the system will work when rolled out
  • Collaborating closely with all products stakeholders (ranging from the development team to stakeholders who have an interest from a security, database, operations, maintenance, QA and support perspective) to ensure that the software development will successfully integrate with its environment

Delivering software architectures

  • Support the team leads with coaching and mentoring other developers as needed
  • Support quality assurance by contributing to code standards, design principles and source code analysis tools through to the use of continuous integration, automated unit testing, deployment automation and code coverage tools

Designing, developing and testing your own code where appropriate.

The requirements:

  • B.Sc. in any of the STEM fields or equivalent demonstrable work experience
  • Three+ years of experience with identifying issues and implement solutions to complex problems in medium to large scale backend infrastructure and preferably mobile platforms.
  • Demonstrable experience of analysing and solving difficult problems across the stack
  • Two+ years experience of using open-source Java and JavaScript (web development) frameworks to facilitate the creation of complex, database-driven solutions
  • Demonstrable experience of creating complex solutions using industry standards and best-practice
  • Excellent understanding of a wide range of technologies, processes, tools and systems, including enterprise-scale solutions
  • Comprehensive knowledge of web- and GitFLow-based version control and release management;
  • Demonstrable experience with automated code base testing
  • Demonstrable experience using Scrum methodology
  • Demonstrable experience deploying and optimising responsive applications for mobile experience
  • Excellent communication skills, both written and verbal.

Why work for us?

You will be working for a market-leading global organisation, which is fast growing in the learning technologies sector. NetDimensions is part of Learning Technologies Group plc’s award-winning group of specialist learning technology businesses.

With offices in Brighton, London, Sheffield, Hong Kong, Atlanta, and Nashville, we provide award-winning learning and performance management solutions for highly regulated industries. NetDimensions serves over 400 clients in over 40 countries with more than 4.4 million active users. We pride ourselves on excellence, attention to detail and initiative.

At NetDimensions we offer a competitive salary and an impressive benefits package including a healthcare plan, MPF contributions, social program, flexible working and a discretionary bonus scheme. All that and fresh fruit in our HK office.

Share this: Share this on LinkedIn Share this on Twitter Share this on Facebook » Apply now for Senior Software Engineer Java and JavaScript (3030)

Reporting to Team Lead, the Software Engineer will be responsible for developing solutions to specific sets of requirements for NetDimensions' flagship system - NetDimensions Talent Suite, and other forthcoming products.

The candidate must possess strong analysis skills and have a history of solving software engineering problems. To be successful, this individual needs to be proactive, organized, passionate and self-motivated, able to make an immediate impact from the software development perspective. Successful candidate will be provided necessary training and opportunity for career growth, working as a part of an internationalized Software Engineering team.

 

Responsibilities:

Essential Functions: Designs, develops, tests and documents NetDimensions software products through functional enhancements, bug fixes and performance improvement.

Additional Responsibilities: Maintains a positive working relationship with all company employees to foster and promote a cooperative working environment. Presents, learns and applies new technologies as needed.

Requirements:

  • Bachelor degree in Computer Science (or equivalent)
  • Be innovative and have track records of academic/industrial achievements
  • Ability to analyse requirements and present suitable solutions
  • Excellent coding skills, with the ability to quickly adapt new technologies
  • Demonstrable experience with Java/Javascript framework, e.g. Spring MVC, Grails, REACT, and/or AngularJS
  • Demonstrate experience with a test frameworks, e.g. JUnit, Mockito, Jest and/or Karma
  • Good grasp of Agile Software Development
  • Strong object-oriented programming concepts
  • Experience using SQL and relational databases e.g. Microsoft SQL, Oracle, MySQL
  • Excellent written and spoken English as it will be the primary communication medium
  • A team player and able to work independently with minimum supervision
  • Excellent time management skills with sense of urgency and ability to prioritize tasks
  • Experience with Cloud-based computing such as AWS
  • Comprehensive knowledge of version control and release management with Git, Github or Bitbucket

Preferred:

  • Excellent communication skills, both written and verbal.

Why work for us?

You will be working for a market-leading global organisation, which is fast growing in the learning technologies sector. NetDimensions is part of Learning Technologies Group plc’s award-winning group of specialist learning technology businesses.

With offices in Hong Kong, Brighton, London, Sheffield, Atlanta, and Nashville, we provide award-winning learning and performance management solutions for highly regulated industries. NetDimensions serves over 400 clients in over 40 countries with more than 4.4 million active users. We pride ourselves on excellence, attention to detail and initiative.

At NetDimensions we offer a competitive salary and an impressive benefits package including a healthcare plan, MPF contributions, social program, flexible working and a discretionary bonus scheme. All that and fresh fruit in our HK office.

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The Enterprise Account Executive is responsible for NetDimensions hosted services, software and professional services sales within a geography and/or targeted industry. This role reports to the SVP Global Sales and is based in Germany, Travel throughout the region is expected with International travel as required.

  • Develop, manage and track sales pipeline through lead generation, industry events and meetings.
  • Cultivate relationships with all new and assigned accounts to expand product penetration.
  • Qualify sales opportunities based on revenue goals for entire product suite using company assessment methodology.
  • Build, file and update, territory, account plans and strategies for each target account.
  • Responsible for identifying appropriate contacts, building relationships with those contacts and developing opportunities. Maintaining updates in CRM tool
  • Drive sales activities in the territory and do so consistently with the company sales process.
  • Meet sales revenue objectives for the assigned territory on a monthly/quarterly basis.
  • Coordinate activities with assigned Solutions Consultant ensuring optimum opportunity qualification and subject matter expertise (though expected to be able to handle preliminary demonstrations and product walkthroughs on his or her own).
  • Facilitate customer renewals with assigned relationship managers, minimize attrition and create up-sell opportunities.
  • Ensure every client interaction is ethical and build profitable long-term relationships.
  • Provide recommendations to leadership team to improve performance in territory and market.
  • Maintain current and accurate data in all appropriate systems
  • Communicate effectively with excellent client presentation and writing skills.

The requirements for this role are:

  • Current understanding and experience in Talent Management, LMS or HCM.
  • Proven track record of sustainable income against aggressive targets
  • Experience in one or more of the following industry verticals: Transportation, Financial Services, Energy, Manufacturing, Life Sciences and Healthcare
  • Must be trained in SalesForce or equivalent CRM
  • Personal attributes include: Positive, Energetic, Innovative and highly skilled at negotiations.
  • Demonstrable Time Management skills
  • Comfortable pursuing leads as well as managing leads.
  • Able to work autonomously
  • Strong communicator, analytical and a proven track record of working well under pressure.

Ideally you will also have:

  • Minimum of 5 years experience in Enterprise Consultative Selling/Software/Services preferred.
  • Demonstrable record of a pro-active approach in delivering client success.
  • Has knowledge of the Challenger sales methodology.
  • Experience in selling into Government or Technology companies would be an additional benefit.
  • Comfortable working in widely dispersed teams
  • Self motivated and highly organized
  • Delivers consultancy based sales
  • A second language would be an advantage.

Why work for us?
You will be working for a market leading, global organization, which is fast growing in the learning technologies sector. NetDimensions is part of Learning Technologies Group plc’s award-winning group of specialist learning technology businesses.
At NetDimensions we provide learning and performance management solutions with a focus on highly-regulated industries. NetDimensions serves over 400 clients in over 40 countries with more than 4.4 million active users. Our clients include Fugro, Moody's Analytics, Norton Healthcare, Mott MacDonald, CERN and Cathay Pacific. We pride ourselves on excellence, attention to detail and initiative.
At NetDimensions we offer a competitive salary and a truly awesome benefits package including a Health Savings account, plus Medical, Dental, Visual, Disability and Life Assurance around 401K.

 

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We are currently looking for a Technical Implementation Consultant to join our Professional Services team in Germany.

 

The Technical Implementation Consultant is a key role within NetDimensions Services that combines the expertise of Business and System Analysis with Functional Consultancy. Technical Implementation Consultants are Product Experts and deliver successful implementations by configuring the system to achieve client requirements in agreed timescales. You will map client business processes to system configuration, identify workarounds/customisations and advise the client on best-practice relating to learning and talent management systems.

This is a fast paced role with many changing priorities and the role holder will need effective skills to enable delivery against agreed deadlines, often within the context of a larger client engagement.

 

Duties:

The main duties will include:

  • The delivery of the implementation process, for multiple engagements, from requirements definition through to client acceptance

System Implementation

  • Configure NetDimensions software to meet client requirements, using expert product knowledge to maximise client benefits
  • Collaborating with Project Managers, Technical Consultants and Developers to align any wider engagement plans and achieve desirable client outcomes.
  • Act as client SME for trouble-shooting and queries during implementation and post-engagement consultancy periods
  • Manage the client through system testing and feedback cycles
  • Facilitate technical discussions with clients on topics such as installation/upgrades, customisations, integrations and APIs. Liaise with more technical colleagues where required
  • Provide ad-hoc functional and technical consultancy that requires deep product knowledge

Business Analysis

  • Scope client requirements for a range of engagements of varying size including pre-sales, implementation and technical projects
  • Conduct system analysis, process mapping and gap analysis
  • Produce high quality documentation for all stages of the process

General

  • Deliver product training to client administrators and internally
  • Work with the client and internal teams both face-to- face and remotely
  • Actively participate in documenting and improving team processes and materials
  • Travel up to 40% to clients within the DACH and greater European region

 Requirements:

The skills you will need for this role are:

  • Minimum 3 years’ experience in learning or talent software
  • Previous involvement in system implementations or configuring out-of- the-box enterprise software systems
  • Strong software functional background – a proven ability to map business processes or requirements to existing system functionality and/or identify workarounds
  • Proven track record of self-directed ownership of work through to successful conclusion.
  • Experience in delivering project based professional services and consultancy
  • Technical experience with databases, server environments, SaaS, web-based systems, APIs, SSO and system integrations
  • Able to discuss technical concepts such as databases, server environments, SaaS, web-based systems, APIs, SSO and system integrations. An in-depth knowledge is not required for this role, but applicants should be comfortable discussing these topics at a high level
  • Excellent communication and presentation skills, particularly the ability to present complex material to a non-technical audience. Confident engaging with senior management
  • Experience facilitating large workshops and mediating to achieve group consensus
  • Ability to produce professional high quality documents with excellent attention to detail
  • A desire to learn. A proactive, hands-on approach to work
  • Comfortable working remotely with both clients and colleagues
  • Fluent in German & English

Ideally you will also have:

  • Experience working for in a vendor environment, particularly in a Learning/Talent software context
  • Experience in working in any established project methodology, especially PRINCE2
  • A demonstrated interest in software applied to HR and/or Learning
  • Proficiency or fluency in other European, Middle Eastern or African languages are advantageous

Why do I want to work here?

You will be working for a market leading, global organisation, which is fast growing in the learning technologies sector. NetDimensions are part of the Learning Technologies Group. LTG are specialist learning technology businesses that are at the forefront of innovation and industry leading. The brands range from exciting video games companies to leading software and standards companies.

At NetDimensions we provide learning and performance management solutions for highly regulated industries. NetDimensions serves over 400 clients in over 40 countries with more than 4.4 million active users. We pride ourselves on excellence, attention to detail and initiative.

How do I apply?

Get in touch with us via the email address below and tell us how you could add value to NetDimensions and most importantly, what makes you suitable for this role.

 

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