About NetDimensions

Careers

Main function of Job

The Inside Sales Representative is responsible for generating and qualifying leads for the Account Executives.

Main Duties

  • Research and qualify potential companies and prospects from multiple sources, including social media, dormant accounts, competitor client information, news and top company lists
  • Review tender portals with the bid manager, ensuring access to as many relevant potential opportunities as possible
  • Work with the marketing team to generate C-level and other leads through mini-campaigns that deliver efficiency gains and drive achievement of the sales targets
  • Answer and respond to all incoming telephone leads
  • Execute cold calling and email campaigns to qualify prospects into leads
  • Book appointments/meetings for the Account Executives. Work directly with sales team during the lead nurture process.
  • Brief the Solutions Consultant prior to meeting, effectively communicating prospects' needs and requirements
  • Capture client data in Salesforce CRM, maintain accurate records and activity reports at all times.
  • Attend required sales meetings, providing management information as required
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We are currently looking for an Implementation Consultant to join our Professional Services team, as a contractor in North America.

The Implementation Consultant is a key role within NetDimensions Services that combines the expertise of Business & System Analysis with Functional Consultancy. Implementation Consultants are Product Experts and deliver successful implementations by configuring the system to achieve client requirements in agreed timescales. You will map client business processes to system configuration, identify workarounds/customisations and advise the client on best-practice relating to learning and talent management systems.

This is a fast paced role with many changing priorities and the role holder will need effective skills to enable delivery against agreed deadlines, often within the context of a larger client engagement.

 

The main duties will include:

  • The delivery of the implementation process, for multiple engagements, from requirements definition through to client acceptance

System Implementation

  • Configure NetDimensions software to meet client requirements, using expert product knowledge to maximise client benefits
  • Collaborating with Project Managers, Technical Consultants and Developers to align any wider engagement plans and achieve desirable client outcomes.
  • Act as client SME for trouble-shooting and queries during implementation and post-engagement consultancy periods
  • Manage the client through system testing and feedback cycles
  • Facilitate technical discussions with clients on topics such as installation/upgrades, customisations, integrations and APIs. Liaise with more technical colleagues where required
  • Provide ad-hoc functional and technical consultancy that requires deep product knowledge

Business Analysis

  • Scope client requirements for a range of engagements of varying size including pre-sales, implementation and technical projects
  • Conduct system analysis, process mapping and gap analysis
  • Produce high quality documentation for all stages of the process

General

  • Deliver product training to client administrators
  • Work with the client and internal teams both face-to- face and remotely
  • Actively participate in documenting and improving team processes and materials
  • Travel up to 40% to clients within Europe, Middle East and Africa (EMEA) region

 

 The skills you will need for this role are:

  • Minimum 3 years’ experience in learning or talent software
  • Previous involvement in system implementations or configuring out-of- the-box enterprise software systems
  • Strong software functional background – a proven ability to map business processes or requirements to existing system functionality and/or identify workarounds
  • Proven track record of self-directed ownership of work through to successful conclusion.
  • Able to discuss technical concepts such as databases, server environments, SaaS, web-based systems, APIs, SSO and system integrations. An in-depth knowledge is not required for this role, but applicants should be comfortable discussing these topics at a high level
  • Excellent communication and presentation skills, particularly the ability to present complex material to a non-technical audience. Confident engaging with senior management
  • Experience facilitating large workshops and mediating to achieve group consensus
  • Ability to produce professional high quality documents with excellent attention to detail
  • A desire to learn. A proactive, hands-on approach to work
  • Comfortable working remotely with both clients and colleagues
  • Fluent in English

Ideally you will also have:

  • Experience working for in a vendor environment, particularly in a Learning/Talent software context
  • Experience in delivering project based professional services and consultancy
  • Technical experience with databases, server environments, SaaS, web-based systems, APIs, SSO and system integrations
  • Experience in working in any established project methodology, especially PRINCE2
  • A demonstrated interest in software applied to HR and/or Learning
  • Proficiency or fluency in European, Middle Eastern or African languages are advantageous

Why do I want to work here?

You will be working for a market leading, global organisation, which is fast growing in the learning technologies sector. NetDimensions are part of the Learning Technologies Group. LTG are specialist learning technology businesses that are at the forefront of innovation and industry leading. The brands range from exciting video games companies to leading software and standards companies.

At NetDimensions we provide learning and performance management solutions for highly regulated industries. NetDimensions serves over 400 clients in over 40 countries with more than 4.4 million active users. We pride ourselves on excellence, attention to detail and initiative. 

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We are currently looking for a QA Engineer. This is an exciting opportunity and will be based in our offices in Wan Chai.

The QA Engineer works closely with an innovative Quality Assurance team in a Scrum Agile Development environment and will be expected to engage in both manual and automated testing activity.

The main role responsibilities will include:

  • Create and execute test cases for new functionality based upon functional specifications.
  • Perform manual regression checking and exploratory testing of system components.
  • Ensure that defects are reported promptly and accurately, and fixed properly.
  • Help create and maintain test documentation and test data.
  • Assist with creating and maintaining automated test scripts in Java Selenium and JMeter.

The skills you will need for this role are:

  • University degree in Computer Science or a related subject.
  • Good command of spoken and written English.
  • Knowledge/experience: software testing.
  • Familiarity with PC hardware and software sufficient to support test environment setup.
  • Experience with SQL and relational databases sufficient to support test data setup.
  • Knowledge/experience: Selenium, JMeter.
  • Knowledge/experience: Java programming language.

Ideally you will also have:

  • Some experience in software testing preferred but recent graduates are encouraged to apply.

Why do I want to work here?

You will be working for a market leading, global organisation, which is fast growing in the learning technologies sector. NetDimensions are part of the Learning Technologies Group. LTG are specialist learning technology businesses that are at the forefront of innovation and industry leading. The brands range from exciting video games companies to leading software and standards companies.

At NetDimensions we provide learning and performance management solutions for highly regulated industries. NetDimensions serves over 400 clients in over 40 countries with more than 4.4 million active users. We pride ourselves on excellence, attention to detail and initiative.

How do I apply?

Get in touch with us via the email address below and tell us how you could add value to NetDimensions and most importantly, what makes you suitable for this role.

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We are currently looking for a Technical Implementation Consultant to join our Professional Services team, as a contractor, in Germany.

The Technical Implementation Consultant is a key role within NetDimensions Services that combines the expertise of Business and System Analysis with Functional Consultancy. Technical Implementation Consultants are Product Experts and deliver successful implementations by configuring the system to achieve client requirements in agreed timescales. You will map client business processes to system configuration, identify workarounds/customisations and advise the client on best-practice relating to learning and talent management systems.

This is a fast paced role with many changing priorities and the role holder will need effective skills to enable delivery against agreed deadlines, often within the context of a larger client engagement.

 

The main duties will include:

  • The delivery of the implementation process, for multiple engagements, from requirements definition through to client acceptance

System Implementation

  • Configure NetDimensions software to meet client requirements, using expert product knowledge to maximise client benefits
  • Collaborating with Project Managers, Technical Consultants and Developers to align any wider engagement plans and achieve desirable client outcomes.
  • Act as client SME for trouble-shooting and queries during implementation and post-engagement consultancy periods
  • Manage the client through system testing and feedback cycles
  • Facilitate technical discussions with clients on topics such as installation/upgrades, customisations, integrations and APIs. Liaise with more technical colleagues where required
  • Provide ad-hoc functional and technical consultancy that requires deep product knowledge

Business Analysis

  • Scope client requirements for a range of engagements of varying size including pre-sales, implementation and technical projects
  • Conduct system analysis, process mapping and gap analysis
  • Produce high quality documentation for all stages of the process

General

  • Deliver product training to client administrators and internally
  • Work with the client and internal teams both face-to- face and remotely
  • Actively participate in documenting and improving team processes and materials
  • Travel up to 40% to clients within the DACH and greater European region

 

  The skills you will need for this role are:

  • Minimum 3 years’ experience in learning or talent software
  • Previous involvement in system implementations or configuring out-of- the-box enterprise software systems
  • Strong software functional background – a proven ability to map business processes or requirements to existing system functionality and/or identify workarounds
  • Proven track record of self-directed ownership of work through to successful conclusion.
  • Experience in delivering project based professional services and consultancy
  • Technical experience with databases, server environments, SaaS, web-based systems, APIs, SSO and system integrations
  • Able to discuss technical concepts such as databases, server environments, SaaS, web-based systems, APIs, SSO and system integrations. An in-depth knowledge is not required for this role, but applicants should be comfortable discussing these topics at a high level
  • Excellent communication and presentation skills, particularly the ability to present complex material to a non-technical audience. Confident engaging with senior management
  • Experience facilitating large workshops and mediating to achieve group consensus
  • Ability to produce professional high quality documents with excellent attention to detail
  • A desire to learn. A proactive, hands-on approach to work
  • Comfortable working remotely with both clients and colleagues
  • Fluent in German & English

Ideally you will also have:

  • Experience working for in a vendor environment, particularly in a Learning/Talent software context
  • Experience in working in any established project methodology, especially PRINCE2
  • A demonstrated interest in software applied to HR and/or Learning
  • Proficiency or fluency in other European, Middle Eastern or African languages are advantageous

 

Why do I want to work here?

You will be working for a market leading, global organisation, which is fast growing in the learning technologies sector. NetDimensions are part of the Learning Technologies Group. LTG are specialist learning technology businesses that are at the forefront of innovation and industry leading. The brands range from exciting video games companies to leading software and standards companies.

At NetDimensions we provide learning and performance management solutions for highly regulated industries. NetDimensions serves over 400 clients in over 40 countries with more than 4.4 million active users. We pride ourselves on excellence, attention to detail and initiative.

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