About NetDimensions

Careers

About NetDimensions

Established in 1999, listed on the London Stock Exchange (AIM: NETD) and trading on OTCQX (OTCQX: NETDY), NetDimensions is committed to leadership in performance, knowledge, and learning technology. NetDimensions provides secure, flexible, and practical enterprise learning and talent management software solutions to personalize learning, share knowledge, enhance performance, foster collaboration, and manage compliance for employees, customers, partners, and suppliers. The focus of our business lies on highly-regulated industries where operational and compliance requirements are particularly complex.

Through our offices worldwide, as well as through a global reseller network that extends to over 40 countries, NetDimensions serves over 400 clients with more than 4.4 million active users.

Interactive

NetDimensions Interactive (NDI) is the content and application development business unit of NetDimensions and offers a full suite of custom performance and learning solutions to meet the needs of a select group of Fortune 1000 clients. With more than fifteen years of experience and a seasoned development staff, our team offers strategic eLearning consulting, custom elearning courseware development, custom learning portals and custom mobile learning solutions.

Job Description

The Digital Media Developer is responsible for creating the look, layout, and features of our clients' elearning courseware and learning portals. Working closely in a collaborative environment with key internal staff and clients to understand design needs, target audience and needs prioritization, you will design and construct elearning courses, web pages/sites including incorporating UX features and other techniques. The job involves understanding both graphic design and computer programming. Using coding such as HTML5, CSS, JavaScript and other contemporary tools, you will be responsible for creating content, manipulating images and incorporating video and audio into finished product. Experience with other software such as Photoshop, InDesign, Illustrator, Dreamweaver, Flash and Java is required. This position is based out of our Rocky Hill, CT office.

Key Responsibilities

  • Taking part in the preliminary planning, meeting and discussing ideas related to the layout and organization of a project
  • Providing advice on the information and categories required to construct a product to meet the needs of the client and NetDimensions
  • Translating informational or marketing content into a functional website
  • Designing solutions that are functionally and visually effective
  • Determining all necessary coding requirements and specialized scripts for each project
  • Developing instructional learning templates as provided by our instructional design team
  • Coordinating with programmers, marketing and management team for specialized scripts, integrating verbal and graphical content with site design and posting completed site to internet server and search engines
  • Making changes to the site and updating current information on web pages
  • Testing websites for functionality and as per user requirements
  • Developing animated and multimedia content
  • Creating back up files
  • Solving code problems
  • Determining content management needs
  • Editing for video and audio
  • Database management

Qualifications

  • Bachelor's Degree in Web Design, IT or related field
  • Elearning development experience including a thorough understanding of SCORM and xAPI
  • 2-5 years of experience in designing and building online learning solutions
  • Strong background in graphic design with in depth knowledge of web-design trends and techniques.
  • Experience working with popular of-the-shelf authoring tools
  • Familiar with standard concepts, practices, and procedures of website and multimedia design solutions
  • Experience working with responsive and adaptive design
  • Ability to submit an online portfolio including a minimum of 3 samples that you personally developed
  • Proficient in HTML5, CSS, and JavaScript and mobile tools
  • Cross-browser implementation
  • High-energy, self-motivated, and passionate about front-end development
  • Capability to work with back end developers to implement site functionality
  • Excellent written and verbal communication skills. Comfortable presenting requirements, wireframes and projects to clients.

Additional Required Skills

  • Solid written and verbal communications
  • Time Management and discipline to be accountable for hours invested into projects
  • Detail oriented
  • Organized
  • MS Office suite - PowerPoint, Excel, Word
  • Additional desired experience with jQuery, C#, Visual Studio, SQL Server or ESRI GIS APIs

Compensation and Benefits Package

  • Highly competitive salary
  • Medical, Dental, Life, AD&D, Short and Long Term Disability Insurance
  • 401k
  • Generous vacation plan, sick days, the usual holidays + 2 floaters
  • Business casual
  • Flexible hours
  • Pleasant, enthusiastic, fast paced work environment
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About NetDimensions

Established in 1999, listed on the London Stock Exchange (AIM: NETD) and trading on OTCQX (OTCQX: NETDY), NetDimensions is committed to leadership in performance, knowledge, and learning technology. NetDimensions provides secure, flexible, and practical enterprise learning and talent management software solutions to personalize learning, share knowledge, enhance performance, foster collaboration, and manage compliance for employees, customers, partners, and suppliers. The focus of our business lies on highly-regulated industries where operational and compliance requirements are particularly complex.

Through our offices worldwide, as well as through a global reseller network that extends to over 40 countries, NetDimensions serves over 400 clients with more than 4.4 million active users.

Interactive

NetDimensions Interactive (NDI) is the content and application development business unit of NetDimensions and offers a full suite of custom performance and learning solutions to meet the needs of a select group of Fortune 1000 clients. With fifteen years of experience and a seasoned development staff, our team offers strategic eLearning consulting, custom courseware development, custom portals and custom mobile learning solutions.

Job Description

As a member of the NetDimensions Interactive team, the e-learning Instructional Designer is responsible for working with commercial and government clients to assess their needs and create instructionally sound eLearning programs that help develop their employees to their fullest potential. The ID gathers requirements for courseware design and creates design documents, scripts and storyboards from those requirements. The ID then works with the NetDimensions development team to ensure the course is developed to the highest standards presented in the storyboard. The e-learning Instructional Designer will report to the Director of Operations, Interactive.

Key Responsibilities

The selected individual must enjoy, and be capable of, working independently as well as in small teams, with leading edge technology in a fast-paced work environment. The candidate must be able to handle multiple projects at once with changing priorities and tight deadlines. This position will work as a team member with graphic designers, project managers, software engineers, and audio and video producers to develop courseware content for web-based and mobile delivery using a variety of authoring tools. Responsibilities include assessment of learning needs, determining performance objectives, design of instructional strategy (including advanced simulations, role play exercises, and gamification), and content scripting and authoring. Working with other team members, the Instructional Designer is responsible for ensuring designed learning objectives are achieved in delivered course content and working with the developers to ensure specific instructional elements are included within the delivered product. This person must also be proficient with various web technologies and leading content authoring systems.

Qualifications

  • Degree in Instructional Design or related field (Masters preferred)
  • 1+ years' experience in instructional design of web based courseware
  • Practical experience and demonstrated proficiency with popular authoring tools and/or web based development tools
  • Solid analytical, organizational, and decision making skills
  • Able to conduct need, audience, and task gap analysis
  • Excellent verbal and written communication skills. Creative writing skills a plus.
  • Ability to communicate with clients and articulate company position on projects
  • Able to keep management apprised daily of key issues, critical needs and provide ongoing process reporting
  • Must be team focused and able to multi-task effectively
  • Willingness to learn new tools and take on new challenges
  • Demonstrate flexibility in client interactions based on client needs
  • Experience with mobile learning a plus

Compensation and Benefits

NetDimensions offers a comprehensive benefits package including group medical, 401k, Paid Time Off, Holidays and Sick Days.

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Job Description

NetDimensions is seeking an Application Support Specialist to join our global Client Services team. As a member of the Client Services team, you will assist our 4 million users around the world, take full advantage of the features and capabilities of our award-winning NetDimensions Talent Suite application.

The successful candidate will have experience in application support roles with responsibilities including answering "how to" questions, investigating application errors, and modifying data using SQL.

We believe that being a member of the Client Services Team is one of the most rewarding roles in the company. This position provides excellent training and career advancement opportunities. We will consistently help you to grow your skills and develop your career. We love collaborating with creative people and are looking for a candidate with relevant technical experience to join our team as a key contributor.

The Application Support Specialist will report to the Client Services Manager.

This position will be based in our Philippines office (Metro Manila).

Shift working hours: 9 hours, Monday to Friday.

Job Responsibilities

  • Provide application and technical support via phone, live chat, emails and/or Case Management System (Zendesk)
  • Ensure end-to-end, high quality client service experience and serve as the single point of contact for the client while engaging other resources on behalf of the client to resolve issues that are beyond your skill level
  • Manage support issues or requests using Client Services processes, in line with established Client Services Objectives
  • Create a positive client support experience and build strong relationship through deep understanding of the problems or challenges experienced by clients, ensuring timely response, resolution or escalation, communicating promptly on progress, and handling client requests/enquiries in a professional manner
  • Perform other duties as assigned

Essential Skills & Experience

  • A minimum of 3 years of application support experience is required
  • Ability to demonstrate strong analytical and troubleshooting / problem solving skills
  • Ability to communicate technical solutions to a non-technical audience
  • Proficiency in UI analysis at the source code level (HTML, CSS, JavaScript)
  • Proficiency in SQL with joins and debugging at the SQL level
  • Able to work independently and under pressure
  • Excellent interpersonal and communication skills; fluent in both spoken and written English

Desired Skills & Experience

  • Have experience with 3rd party application integration, XML data import/export, software upgrade process; Java programming experience is an advantage
  • Willingness to learn new technologies and tools
  • Put new knowledge, understanding, or skill to practical use on the job; further learning through trial and error
  • Exposure in dealing with international clients is an advantage.
  • Strong self-motivation
  • Proficiency in an European language (e.g. German) would be a plus.
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Job Description

This technical role will join the Global Technical Solutions team to develop system customizations and various external system integrations for our in-house developed software systems. They will participate in the entire Software Development Life Cycle (SDLC) for different scales of projects from gathering and analyzing business requirements, functional and technical solution design, to technical development and follow up of various kinds of testing and issue investigations.

For Senior Software Engineer positions, successful candidates should possess a strong analytical mind, and technical knowledge and experience in order to understand the different styles of functional documents provided by our client's business units, or the technical specifications provided for integrating external systems, and be able to perform technical assessments and identify quickly and accurately the essence of the specifics to be able to derive the suitable solution and determine the appropriate technology to use. He/she will also ensure on time project delivery as well as both the accuracy and quality of the final deliverables.

This technical role will at the minimum require strong JAVA and Object Oriented Programming (OOP) knowledge and practical coding skills, as well as history of previous successful project implementations.

Excellent command of written and spoken English is also essential as it will be the primary communication medium within the company and with clients.

Job Responsibilities

  • Design and development of NetDimensions' flagship system, the NetDimensions Talent Suite, and other forthcoming software products through customizations and integrations
  • Gather and analyze business requirements
  • Design functional and technical solutions and perform technical development
  • Testing and maintenance of the developed features
  • Ensure the quality of all deliverables conforms to the company standards
  • Ensure all projects are delivered on time and to the clients' satisfaction

Essential Skills & Experience

  • Degree in Computer Science or related disciplines
  • Excellent coding skills
  • Ability to quickly adapt new technologies
  • Innovative and have track record of academic/industrial achievements
  • Analytical mind and strong problem-solving skills
  • Excellent command of written and spoken English as it will be the primary communication medium
  • An effective team player, with the capability of working independently under high pressure to meet tight deadlines
  • Strong Java and J2EE technical knowledge and experience
  • Web technologies and standards including but not limited to HTML, XML, JavaScript, CSS, HTTP, jQuery, etc.
  • Strong object-oriented programming concept
  • Knowledgeable and with practical experience in applying Design Pattern
  • SQL and Relation databases e.g. Microsoft SQL, Oracle, Derby, MySQL
  • Knowledge and experience in Software Development Life Cycle (SDLC)

Required Experience

  • Senior Software Engineer – 5+ years.
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Job Description

NetDimensions is looking for an Analyst Programmer to provide technical support and maintenance for NetDimensions Talent Suite. The successful candidate will be responsible for bug fixes, enhancement, troubleshooting and provide solutions for the issues. He/She will report to the Technical Services Manager and work closely with our Engineering Team, Quality Assurance, Customer Services, Product Management and Hosting Support.

Job Duties

  • Deeply understand customers' issue, identify problems and provide solutions/workarounds
  • Collaborate with Engineering Team and Product Management to improve the Talent Suite
  • Provide hands-on support for the installation, configuration, trouble-shooting of non-hosted customers and Hosting Team

Desired Skills & Experience

  • Degree in Information Technology, Computer Science, Software Engineering or related disciplines
  • Excellent coding skills (Java and J2EE) and the ability to quickly adapt new technologies
  • Web technologies and standards including HTML, XML, JavaScript, CSS, HTTP
  • Strong object-oriented programming concept
  • Solid experience in MSSQL Database (Oracle/MySQL/Derby is plus)
  • Sound knowledge in Java, Tomcat and Apache environment
  • A team player with analytical and problem solving mind, self-motivation, good interpersonal skills
  • Effective verbal and written communication in English and Chinese
  • Fresh graduate will also be considered
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Job Description

NetDimensions is seeking an Application Support Specialist to join our global Client Services team. As a member of the Client Services team, you will assist our 4 million users around the world in getting the best usage of our award-winning NetDimensions Talent Suite application.

The successful candidate will have experience in application support roles with responsibilities including answering "how to" questions, investigating application errors and modifying data using SQL.

We believe that the Client Services Team is one of the most rewarding roles in this company. This position provides excellent training and advancement opportunities. We consistently help you to grow your skills and develop your career. We love creative people and are looking for a candidate with great experience to join our team as a key contributor.

The Application Support Specialist reports to the Global Client Services Manager.

Working hours: 10AM to 7PM HKT, from Monday to Friday.

Job Responsibilities

  • Provide application and technical support via phone, live chat, emails and/or Case Management System (Zendesk)
  • Ensure end-to-end client experience and provide a single point of contact for the client; engage other resources to resolve issues that are beyond your skill level
  • Manage support issues or requests using Client Services processes, inline with Client Services Objectives
  • Create a positive client support experience and build strong relationship through deep problem understanding, ensuring timely response, resolution or escalation, communicating promptly on progress and handling client in a professional manner
  • Perform other duties as assigned

Essential Skills and Experience

  • A minimum of 1 year of application support experience is required
  • Ability to demonstrate strong analytic and problem solving skills
  • Ability to communicate technical solutions to a non-technical audience

Desirable Skills and Experience

  • Proficiency in UI analysis at the source code level (HTML, CSS, JavaScript)
  • Proficiency in SQL with joins and debugging at the SQL level
  • Have experience with 3rd party application integration, XML data import/export, software upgrade process; Java programming experience is an advantage
  • Willingness to learn new technologies and tools
  • Puts new knowledge, understanding, or skill to practical use on the job; further learning through trial and error
  • Exposure in dealing with international clients is an advantage.
  • Strong interpersonal skills and trouble-shooting skills
  • Able to work independently and under pressure
  • Strong self-motivation
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Job Description

The Data Visualization Analyst will work within the Global Technical Solutions group to drive the information design of NetDimensions Analytics reports. NetDimensions product integration allows NetDimensions Analytics to report on talent management data from NetDimensions Talent Suite. Our analytics reports enable our clients to make business decisions for the future of their company. The role of the Data Visualization Analyst will be to understand reporting requirements and using their data analysis and information design skills to build reports designs that present the information in an clear and effective manner to the end user. He/she will work very closely with the technical team to design and develop analytics reports and evolve the existing analytics reporting framework. The analyst will be responsible for identifying, and developing new analytics reports for NetDimensions Talent Suite and adding to the existing suite of reports.

With an eye for design, the ideal candidate will be passionate about building aesthetically pleasing reports that convey the appropriate level of information. Having experience with information design, data visualization and data analysis skills, he/she will be well versed at selecting graphical data layouts to present data. This position will include engagement in projects with varying scale, complexity and length, and with global clients from different industries; the ability and flexibility to quickly adapt to different client cultures and processes are essential. Candidates who are deterministic, thoughtful, challenge and detail oriented will be particularly suitable.

Role and Responsibilities

  • Design and develop meaningful analytics dashboards and reports layouts
  • Convey effective business insights through the display of data analysis outcomes
  • Work with the technical team to enhance data stores to support visualization requirements
  • Identify and recommend emerging techniques to support analytics report development
  • Participate in the creation and support of analytics report development standards and best practices

Essential Skills and Experiences

  • Must have experience in the fields of: Data Visualization, Information Design, Business Intelligence, Information Management or UI Design
  • Analytical and logical mindset with excellent data analysis and problem solving skills
  • 4+ years of relevant work experience in data visualization, business system analyst or system developer
  • Demonstrated UX/UI design experience and ability experience
  • Strong communication and interpersonal skills
  • Self-initiative and be able to work independently with minimum supervision
  • Flexible, organized and able to work on multiple projects simultaneously
  • Excellent decision making and problem solving ability
  • Experience gathering requirements and leading design activity
  • Quick learner, acute and detail oriented
  • Fluent in verbal and written English
  • Team work, positive thinking and result oriented

Desired Skills and Experiences

  • Experience in working with analytics reporting solutions (eg: TIBCO Jaspersoft)
  • Previous programming experience a plus
  • Experience working with relational databases, data modeling and SQL
  • Ability to work in a multi-cultural work environment
  • Experience in working with global teams in different regions
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Job Description

NetDimensions is looking for mobile software developers to support the progression of NetDimensions’ mobile development goals, as well as maintain our existing mobile applications.

Successful candidates should have experience overseeing technical deliverables for the resolution of production incidents and the completion of maintenance projects through the software development lifecycle, including development and validation of estimates, quality, and accuracy of technical designs through build and implementation. They should have a willingness to understand existing processes and systems, and possess strong interpersonal and communication skills. They should be able to make decisions quickly in consultation with team members and subject matter experts and be able to build relationships, actively participate in team work, and understand the dynamics and critical nature of the business.

Remote/Telecommuting potential will be considered on a per-candidate basis.

Skills & Requirements

Responsibilities

  • Work closely with our core engineering, product management, user experience, QA and support teams.
  • Contribute to the continual improvement of our design, development, integration and testing processes.
  • Field and troubleshoot Client issues

Requirements

  • Ability and willingness to adopt new development environments and toolchains.
  • Have strong background in computer science fundamentals, including data structures, algorithms, concurrency and threading
  • Be able to provide examples of code you have written and are proud of
  • Be intimately familiar with modern mobile platforms, especially iOS and Android
  • Have a solid understanding of Web technologies, including HTTP, XML and JSON
  • Strong understanding of OOP/OOD concepts
  • Strong understanding of remote data loading & consumption through web services/apis
  • Strong troubleshooting/debugging skills
  • Ability to work independently and productively on large tasks with minimal oversight
  • Ability to work well on a team, and contribute ideas constructively and diplomatically
  • Strong English communication skills
  • Valued Coding/Development Skills

Ideal candidates will demonstrate mastery in some of these:

  • Xamarin
  • C#
  • AngularJS
  • Java
  • Objective C
  • iOS Native Application Development Experience
  • Android Native Application Development Experience
  • eLearning Development Experience (AICC/SCORM)
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Job Description

This is an exciting opportunity to join an innovative Quality Assurance team in a Scrum Agile Development environment. The role requires both manual and automated testing activity.

Responsibilities

  • Create and execute test cases for new functionality based upon functional specifications.
  • Perform manual regression checking and exploratory testing of system components.
  • Ensure that defects are reported promptly and accurately, and fixed properly.
  • Assist in the creation and maintenance of test documentation and shared test data.
  • Assist in the creation and maintenance of automated test scripts in Java and JMeter.

Beneficial Knowledge, Skills and Experience

  • University degree in Computer Science or a related subject.
  • Ability to work independently on multiple tasks with deadlines.
  • An attention to detail and analytical and problem solving skills.
  • Good command of spoken and written English
  • Knowledge of software testing principles.
  • Knowledge/experience: Selenium, JMeter.
  • Knowledge/experience: Java programming language.
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Job Description

NetDimensions is seeking a SaaS Systems Technical Manager to join our global SaaS Services team in Hong Kong. This position requires someone with extensive experience and deep technical knowledge of system and web application administration.

The SaaS Systems Technical Manager is primarily responsible for the configuration, maintenance and support for the servers hosting NetDimensions Talent Suite for more than 1 million active users worldwide. You will be setting up and configuring servers, handling monthly maintenance tasks, and also responding to service requests from our clients. This is a hands-on position in which you will be expected to handle service requests from clients as well as \providing technical guidance to our global team of Systems Administrators

To be successful in your application, you must have a track record of hands-on management of Windows servers, relational database servers and web servers as well as being capable of working independently or in a small team environment where his or her contributions will directly impact the success of the entire organization. Your experience should include supporting complex commercial applications in a virtualized environment.

Only candidates with current work authorization for Hong Kong will be considered. Applications submitted without complete CVs will not be considered.

Job Duties

  • Perform hands-on installation, configuration, trouble-shooting, monitoring and maintenance of Microsoft Windows servers, Microsoft SQL Server, Apache Tomcat.
  • Provide remote system setup and support for systems and applications in our global hosting centers.
  • Support network components in our global hosting centers, including Firewalls, DNS, DHCP, WINS, Active Directory
  • Deploy new customer sites and databases
  • Investigate and resolve application and network performance issues
  • Weekend support and system monitoring may be required on a revolving basis.

Essential Skills

  • Minimum of 15 years experience in IT and technical support.
  • Minimum of 10 years hands-on experience administrating Microsoft Windows Server, with current experience on MS Windows Server 2008.
  • Hands-on experience with Microsoft SQL Server 2008 or 2012, VMWare 5.x, Active Directory integrated DNS, DHCP and WINS operation
  • Minimum 5 years experience administrating web servers, preferably Apache Tomcat.
  • Hands on experience with FTP, VPN, Web Server setup and maintenance, Networking, Firewall, HTML, JavaScript
  • Hands on experience configuring and troubleshooting SSO
  • Experience with computer hardening, system security and basic network system
  • Excellent proactive communication skills in both written and spoken English

Desired Skills & Experience

  • Degree Information Technology or related disciplines.
  • MSCE holder would be an advantage.
  • Certification or knowledge of ITIL
  • Ability to script in Microsoft Power Shell and automate manual tasks
  • Experience writing SQL scripts and automating reports
  • Knowledge of SaaS and Cloud architecture
  • Strong trouble-shooting skills
  • Detail oriented
  • Able to work independently and under pressure
  • Strong self-motivation
  • Strong attention to detail
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Responsibilities

  • Design, develop, code, test, document, and support NetDimensions' flagship system - NetDimensions Talent Suite, and other forthcoming products.
  • Responsible for design and development of NetDimensions's software products through enhancement and bug fixes.

Requirements

  • Excellent coding skills, and the ability to quickly adapt new technologies.
  • Excellent command of written and spoken English as it will be the primary communication medium.
  • Bachelor degree or equivalent.
  • Innovative and have track records of academic/industrial achievements.

Technical Skills

  • Java and J2EE.
  • Good grasp of Agile Software Development.
  • Web technologies and standards including HTML, XML, JavaScript, CSS, HTTP.
  • Strong object-oriented programming concept.
  • SQL and Relation databases e.g. Microsoft SQL, Oracle, MySQL.
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Job Description

NetDimensions is seeking a Business Intelligence Specialist to work in the Analytics division within the Organisation. As a Business Intelligence Specialist, you will be helping our clients to define analytical solutions that give them intelligence into their talent data. This position will include engagement in projects with varying scale, complexity and length, and with global clients from different industries; the ability and flexibility to quickly adapt to different client cultures and processes are essential.

NetDimensions Analytics is a sophisticated business intelligence application for learning, talent, and HR data that enables organizations to gain actionable insights into their talent management processes. The application is based on TIBCO Jaspersoft Business Intelligence platform.

Role and Responsibilities

  • Liaise with clients to understand the business requirement and formulate project scope
  • Perform analysis and design the business intelligence solution
  • Work with technical team for solution feasibility study and technical implementation
  • Provide product demonstration and training to internal and external clients

Essential Skills and Experiences

  • Analytical mind with the ability to provide insight of data from multiple data source
  • Attention to detail and strong commitment to report accuracy and data quality
  • Strong written and verbal communication skills
  • Experience working and interacting with clients on-site and remotely
  • Ability to speak to both the business user and the technical team at the right level
  • Self-initiative and be able to work independently with minimum supervision
  • An effective team player, with the capability of working independently under high pressure to meet tight deadlines
  • Flexible, organized and able to work on multiple projects simultaneously
  • Excellent troubleshooting and problem solving skills
  • 5+ years of experience in business intelligence consulting, professional services, or relevant work experience

Desired Skills and Experiences

  • Experience in the fields of Data Visualization, Information Design, Information Management or UI Design
  • Sound knowledge with data warehouse, data mart, data modelling, ETL tools
  • Technical knowledge in relational database and writing SQL
  • Working knowledge of multiple BI Tools. Hands-on experience with TIBCO Jaspersoft is a plus.
  • Experience in working with Talent/Learning Management System, HR Performance Systems is advantageous
  • Experience in working with global teams in different regions

Location

This is a remote/telecommute position with occasional travel to client sites within the UK/Europe

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