NetDimensions Wire - May 2007 - Knowledge Management

Welcome to NetDimensions Wire, our monthly newsletter.

Knowledge Management
Many organizations have some form of a knowledge management program in place. Better customer service, faster problem solving and greater efficiency are a few of the benefits which companies both large and small have come to expect from a successful implementation.

However, even programs which achieve the expected positive results can sometimes encounter unexpected negatives. In a recent Wall Street Journal online article, Dr. Alton Chua of Singapore's Nanyang Technological University discusses these pitfalls and how they can be avoided.

This month's newsletter also features a free webinar hosted by knowledge management practitioner Patrick Lambe - be sure to register to participate.

Sincerely,
The NetDimensions Team

NetDimensions invites you to Where is the Knowledge in EKP, a free webinar on EKP and Knowledge Management on May 8th at 9am EST presented by one of the most respected knowledge management practitioners, Patrick Lambe.

For further details and registration for the webinar, please click here.

Global Vision Media, a NetDimensions partner in Australia, has won an award for excellence in business strategy from the Australian Institute of Training Development. AITD is Australia’s leading organization for Training, L & D, HR Professionals and those with an active interest in Learning and Human Resource Development.
Read full article.

Check out our blog post, it features six quick tips on Knowledge Management Programs and Projects.
Long Term Values and Quick Wins in Knowledge Management.

Q: What is Knowledge Management?

A: Knowledge Management comprises a range of practices used by organizations to identify, create, represent, and distribute knowledge for reuse, awareness, and learning across the organization.

Knowledge Management programs are typically tied to organizational objectives and are intended to lead to the achievement of specific outcomes, such as shared intelligence, improved performance, competitive advantage, or higher levels of innovation.

Have a question you want to ask? Send it here.