NetDimensions (AIM: NETD; OTCQX: NETDY), a global provider of performance, knowledge, and learning management systems, announces that it has been selected by Royal Caribbean Cruises Ltd. (NYSE/OSE: RCL) (“Royal Caribbean”) to create online learning modules for new shipboard software being rolled out to 35 cruise ships within its fleet.
NetDimensions Interactive, a business unit of NetDimensions that focuses on custom content and application development services, will provide online, self-paced learning modules for Royal Caribbean’s shipboard property management software. The first ship crew will access its software simulation training this December for a January ship launch, with staggered rollouts on additional ships in February and March 2014. It is anticipated that the online courses being developed by NetDimensions Interactive will be used to provide training to over 10,000 Royal Caribbean employees.
The online training for the new property management software will support an enterprise-wide initiative that will streamline existing guest and crew handling processes, and help automate the loading of Guest reservation information to the fleet in a more real-time manner. Uniform, online employee training on the software will enable RCL operations to provide a higher level of customer service, improve business results, standardise the fleet, and simplify the operational environment.
Stuart Savage, Training & Development Consultant in the Global Learning & Organisational Development Department at Royal Caribbean said: “We chose NetDimensions Interactive for its proven expertise in developing asynchronous software simulation courses, solid content development project management processes, and creative implementation strategy.”
Peter Barrett, President of NetDimensions Inc. and General Manager of NetDimensions Interactive commented: “We are delighted to be partnering with Royal Caribbean and are confident our solution will ensure rapid adoption of the new shipboard system. Providing employees with the ability to learn at their own pace, in an online simulated environment, is the best way to train on any new software. Ultimately, employees will adapt to the new system faster, resulting in improved guest services overall.”
|NetDimensions (Holdings) Limited
|Tel: +852 2122 4500|
|Panmure Gordon (UK) Limited (Nomad & Broker)
|Tel: +44 20 7886 2500|
|Walbrook PR Ltd
Financial Public Relations
|Tel: +44 20 7933 8792
Royal Caribbean Cruises Ltd. (NYSE/OSE: RCL) is a global cruise vacation company that owns Royal Caribbean International, Celebrity Cruises, Pullmantur, Azamara Club Cruises and CDF Croisières de France, as well as TUI Cruises through a 50 percent joint venture. Together, these six brands operate a combined total of 41 ships with four under construction. They operate diverse itineraries around the world that call on approximately 460 destinations on all seven continents. Additional information can be found on www.royalcaribbean.com, www.celebritycruises.com, www.azamaraclubcruises.com, www.pullmantur.es, www.cdfcroisieresdefrance.com, www.tuicruises.com, or www.rclinvestor.com.
Established in 1999, NetDimensions (AIM: NETD; OTCQX: NETDY) is a global provider of performance, knowledge and learning management systems.
NetDimensions' flagship product line, the NetDimensions Talent Suite, enables companies, government agencies and other organizations to personalize learning, share knowledge, enhance performance, foster collaboration, and manage compliance programs for employees, customers, partners and suppliers.
Recognized as one of the talent management industry's top-rated technology suppliers in overall customer satisfaction, NetDimensions has been chosen by leading organizations worldwide including ING, Cathay Pacific, Hunter Douglas, Chicago Police Department, Geely Automotive, Fugro Group, and Fresenius Medical Care.
NetDimensions is ISO 9001 certified and NetDimensions hosted services are ISO 27001 certified. For more information, visit www.NetDimensions.com