How a pharmaceutical market leader used NetDimensions to eliminate compliance risk

Keeping workforces compliant with legislation is a major challenge in the pharmaceutical industry – and failing to do so can be extremely risky. With a seamless integration of NetDimensions technology, one market leader’s L&D team ensured they could face compliance risk and meet the demands of regulators such as FDA and EMA.

The ability to manage compliance risk is expected to become more crucial than ever in the pharmaceutical and life sciences sector by 2020 [1].

Businesses need to protect themselves from the heavy costs of non-compliance. A culture of quality is crucial to reducing and eliminating exposure to risks including financial penalties, rescinded regulatory approvals and reputational damage.

Demystifying the process of complying with 21 CFR Part 11

There’s been a lack of clarity around what’s needed to comply with 21 CFR Part 11, the US Food and Drug Administration’s regulations for inspecting electronic training records held by organizations.

Implementing electronic signatures and being able to clearly audit their use has often been a considerable challenge for businesses in the life sciences and pharma sectors.

This is an essential requirement for companies in these sectors looking to comply with the FDA’S CFR regulations. In-depth and rigorous auditing is increasingly sought-after by organizations in other sectors too, such as healthcare.

A photo of a person sitting at a laptop holding a bottle of manufactured pharma drugs as an illustration of the pharma 21 CFR Part 11 regulation

Meet the Team: Carrie Hancock

As Sales Director covering the North America territory, Carrie Hancock loves demonstrating the power of NetDimensions’ award-winning LMS. When she’s not in the office or meeting clients, adrenalin-loving Carrie mom is a proud mom of two sons.

Let’s get to know Carrie better.

Carrie Hancock is NetDimensions' Sales Director

Meet the Team: Ali Zaheer

As a Senior Solutions Consultant, Ali Zaheer delivers NetDimensions Talent Suite demonstrations to people and organizations globally. When he’s not showing off Talent Suite’s customization capabilities, you might find him on the cricket pitch.

Ali Zaheer

Let’s get to know Ali better.

Looking back at the NextSteps EMEA User Conference

The NextSteps EMEA user conference took place in London last week (on 10-11 May).

NetDimensions clients, partners and event sponsors joined this inspiring event to share best practices and listen to presentations from other users as well as NetDimensions product experts. The delegates also had the occasion to learn about the solutions provided by the other Learning Technologies Group (LTG) companies.

At the pre-conference workshops on May 10th, the conference delegates had access to hands-on training for NetDimensions Talent Suite administration. These workshops equipped attendees with the knowledge to maximize the benefits of using their Talent Suite implementation.

This year’s conference focused on different aspects of the business impact of learning and how to measure it. On May 11th, special guest Donald H. Taylor, Chairman of the Learning and Performance Institute, gave an inspiring keynote on what the CEO really wants from learning & development and how the L&D team can deliver it.

Don also moderated a panel discussion centered on the business impact of learning. The panelists included L&D professionals and experts from Fresenius Medical Care and Thales Learning and Development. Adrian Jones of Fosway Group, Europe’s leading HR analyst firm, was speaking on the panel as well. Drawing on their real-world experience of demonstrating value, the panel explored approaches that work, those that don’t, and the pitfalls waiting for the unwary.

In the afternoon Piers Lea, Chief Strategy Officer of LEO hosted a session on measuring the business impact of learning. He discussed practical strategies to drive analytics forward and deliver real benefits.

Talent and learning management leaders from global organizations including Moody’s Analytics, BAE Systems, BCD Travel, 3Shape, and GMC Software presented success stories and best practices that enabled them to reach their organizations’ strategic goals.

At the expo, delegates also had the opportunity to meet conference sponsors Speexx, eXact learning solutions, and Dreamtek.


In his session Mike Alcock, Managing Director of gomo learning showed the delegates how to solve multi-device learning delivery needs using gomo authoring and NetDimensions Talent Slate. Peter Dobinson, Solutions Architect of LEO gave a presentation on how to transform learners’ experience using learning portals.

The event was concluded with a networking reception, where we had a performance by 9-time Guinness World Record holder SamSam Bubbleman.