As the human capital technology landscape expands and solutions become more specialized, integration has become more critical than ever. Not only do we need to think about how each of these talent-focused platforms work together, but how they work together with other systems within and outside of the organization.
According to Brandon Hall Group’s 2016 Learning Technologies survey, integration capabilities are one of the top-three most important criteria organizations have for their learning technology providers, with 46% saying it is essential and 30% saying it is critical these services are available.
In an environment where fewer than half (44%) of companies are looking to get a suite of integrated talent management modules, it is important organizations understand the ins and outs of integration.
Last year a group of executives at one of our big company clients decided to take a hard look at efficiency and outcome issues around learning.
Having to deal with a variety of use cases, end-user groups and training providers, not to mention the complications of operating in more than 50 countries and 18 languages, the executives saw their immediate task as getting on top of the data.
To this end, they put the following into effect:
- All courses, seminars and training events now end with a mandatory, standardized evaluation comprised of five questions, the first being the by-now-classic Net Promoter Score (“NPS” or the number of raving fans minus the number of complainers divided by the total number of responses multiplied by 100, this process yielding a number somewhere between minus and plus 100 – big positive numbers are good). The NPS question is followed by simple, sensible questions on each training program’s relevance by job role and topic, quality and effect.
- Individual employee progress is now measured the same way and on the same scale for all training.
- Costs are standardized on a per-employee basis and resolved to a base currency.
We have announced three Next Steps conference locations for 2011 — all in September. The first in Chicago; the second in London and the third in Bangkok. Please come.
At Next Steps you can network with your peers from different industries, share your best practices, provide your input into our new products, or just listen to how the latest developments in our enterprise knowledge, learning, assessment, compliance, and talent solutions can free up your people to do what they do best.
This year we will be offering a completely new NetDimensions Product Workshop on the second day led by our technical consultants and featuring two tracks with a total of eight different hands-on sessions. We invite you to enroll in this unique knowledge-packed training program to gain practical NetDimensions product insights that you can immediately apply in your own environments.
Come to the NetDimensions user conferences and let’s take the next steps together.
We just finished our start-of-the-year meetings in Hong Kong, Synergy 2011. Our resellers, who showed up in force, came from all over the world (you can find a list of NetDimensions resellers here).
Our resellers are a powerful, variegated group with clients large and small and up to the minute insights. They had a lot to say. I’ll share a couple of points that impressed me and give you a heads up on what our community is doing today and planning to do for the rest of the year.
In no particular order of importance:
For the company I mean.
Elliott Masie just posted the interview we did on his Learning 2010 site.
He asked good, open-ended questions. You can judge how good the answers were yourself.
Listen to the podcast interview here.