Patients being treated in hospitals, clinics and specialist facilities expect the highest possible standards of care from medical providers. As a global provider with a long-established reputation for clinical excellence, one healthcare company was spending hundreds of millions of pounds each year upskilling its staff and expanding its technology.
This investment supported a worldwide team of around 8,500 people, including doctors, nurses and a broad range of administrative and technical staff. The training needs of this workforce were varied and sometimes complex.
The ability to meticulously assess and improve learning programmes and staff knowledge across a network of hundreds of workplaces in different countries was a key part of the organization’s growth ambitions.
Transforming systems and creating a powerful healthcare learning ecosystem
Between 2015 and 2016, the healthcare company embarked upon a complete overhaul of its HR IT systems. It had been working with several different platforms, including an HR interface and middleware, all of which needed to be united in a best of breed Learning Management System (LMS) with a compliance focus.
Ongoing, rigorous auditing is a critical challenge for healthcare providers. Audits are carried out on a frequent basis to ensure that companies in the healthcare sector are fully compliant and provide a quality of care that meets industry standards at every level of their organization.
Meeting compliance requirements is a key concern for many organizations, especially in highly-regulated industries. In this blog, we’ll take a look at the key features you can leverage in your LMS to help with compliance management.
New research from our sister companies, LEO Learning and Watershed, is now building a comprehensive picture of how L&D executives feel about measuring the business impact of learning. This blog takes a look at the key headlines and how you can start your own measurement efforts to get the most out of our learning analytics.
It’s been a question that’s been around for some time now: how can L&D actually measure the business impact your learning is having in order to prove ROI and other business KPIs? Recently, the rise of analytics tools and specifications such as xAPI have given us some pretty good answers to this question. The answer is essentially: use tools to collect data, then analyse it. Simple, right?
Banks. Insurance firms. Asset management companies. Organizations operating in the sea of financial services face more regulations than perhaps any other industry, constantly having to navigate the rule-based, compliance-driven, ever-changing waters in which they operate. Particularly in today’s global environment, these institutions must be able to comply with new rules, prove compliance and train employees to comply – and all the while, maintain a competitive edge. Not always an easy task. But with proper learning management, it can be done.
Putting yourself in the shoes of a financial services learning officer, charged with training and certification, how would you succeed given such an immense responsibility? What would be on your list of main concerns? Your list would, most likely, look something like this:
- Access to training data to track employee compliance for frequent audits
- Rapid delivery of training on Standard Operating Procedures to meet changing regulations
- Training to ensure compliance with local, state (if you’re in the U.S.), and global regulations such as anti-money laundering, Sarbanes-Oxley, anti-bribery and anti-corruption
- Alignment of certifications and training of new employees gained through mergers and acquisitions
- Reduced talent management administration costs to improve bottom-line results
With today’s learners tending to upskill on the go, a mobile LMS is all the rage in the consumer marketplace. Different kinds of Learning Management Systems offer different features and flexibility, and the pros and cons of in-house and cloud-based systems depend on the unique requirements of your organization, such as its security needs. Picking the best solution is a case of considering a wide range of factors, so here are a few questions to ask.