This post is the second in a 2-part blog series that looks at some of the ways that L&D managers can improve the learning technology in their organizations, with a specific focus on user experience and analytics. To read part 1, click here.
Learning Management Systems create poor user experience
According to a study conducted by the Brandon Hall Group, 50.6% of organizations say poor user experience is a significant barrier to satisfaction with learning technology. It’s important for a company to have an easy-to-use, modern-looking system.
Employees today are both oversaturated with information and short on time. They need to be able to quickly access the right learning tools and information.
According to learning analyst, Talented Learning, it is easier for LMS users to tolerate weaker user experience when training is mandatory, such as regulatory compliance training, but when the LMS is used for extended enterprise, such as dealership network training, the users must be persuaded to complete training regularly. In this case the user experience is key.
In today’s fast-paced global environment, companies are regularly challenged to adopt and respond to new business and compliance requirements, quicker than before. The learning technology landscape is evolving quickly and the role of the Learning Management System (LMS) is changing too. Most organizations who invest in learning technology and e-learning are using an LMS – more than 700 learning management system vendors compete in the marketplace. In this context, it can be overwhelming for organizations to find the learning solutions that best fit their needs.
In this two-part post, we will discuss why Learning & Development (L&D) managers are not satisfied with their learning technology (and more specifically with their LMS). We will also provide some best practices on what you should consider when you select an LMS.
How can you overcome the challenges of deploying mobile learning in your organization?
The first generation iPhone, arguably the first smartphone, was released in June 2007. In the decade since then, the number of users continues to grow at an astounding rate.
Its ubiquity has allowed smartphones to become an effective learning tool especially in business environments, where learners are either located in remote areas with limited internet connectivity, work in manufacturing facilities with no access to desktop computers, or work in the field and are always mobile.
Mobile learning has been a hot topic for learning & development departments for years, however deployments of effective mobile learning strategies have been slow.
A new model of global organization is coming to the fore. Traditional top-down hierarchies have been swept away in favor of agile and responsive ‘networks of teams’. These are virtual teams that are set up and disbanded as needed to create new products and services and meet fresh global challenges from new competitors.
The challenge organizations face is how best to build the skills base of individuals to optimize global virtual team working.
Deloitte has described this trend as ‘the rise of teams’. Many companies have already begun the move away from conventional functional structures – 92% of companies surveyed by Deloitte believe that redesigning the organization is ‘very important’ or ‘important’. Deloitte discovered that only 38% of all companies and 24% of large companies with more than 50,000 employees are organized function by function.
However, key to the success of contemporary, agile ways of working is ensuring that individual employees have the necessary skills for flexible working across borders.
What is the value of learning?
For workplace Learning and Development (L&D) professionals the answer may take many forms. It may be an individual’s positive reaction to learning something new. It may be the ability of individuals – or their employers – to tackle a new task.
In more formal measurement, it may be seen in the calculation of a learning programme’s Return on Investment (ROI). Whatever approach the department takes, however, any assessment of the impact of learning is effectively meaningless without answering one question.
How does the business see the value of learning?