Multiple assignments and your LMS: many jobs, one login

In today’s fast-paced flexible environment employees may hold two or more distinct jobs within a single organization. It’s essential for these employees and their managers that their learning management system (LMS) can efficiently link these different assignments, as well as keep track of learning for compliance requirements.

Multiple assignment examples

Multiple assignments are found most commonly in organizations with multiple locations in close proximity, so they are typically more prevalent in densely populated countries. The industry verticals where multiple assignments are crucial include:

  • Healthcare – Nurses or doctors working in more than one hospital or healthcare practice. For example, Alex is a nurse and works in Hospital B on Monday and Tuesday. He logs into the LMS and completes his training. Then on Thursday and Friday he goes to Hospital M, so he chooses the other location in the LMS. The branding changes, the learning path changes and requirements change.

  • Automotive Service Centers – Certified engine mechanics working at various branches of a dedicated or authorized automotive repair shops/garages, etc.
  • Retail – Most commonly in chains with multiple outlets, e.g fast food restaurants, coffee shops, bars and car dealerships.

Difference between job profiles and multiple assignments

To be clear, multiple assignments are not the same as different job profiles. With multiple assignments, an individual can have different compliance identities and be evaluated independently based on an assignment, as well as be awarded different training certifications. If an employee works two different jobs in the same department, such as HR for example, it’s likely that their training requirements will be the same.

But, going back to the healthcare example, if an employee has two different jobs with different training requirements, then multiple assignments will be useful for their learning. How does that work in practical terms? Take the example of a nurse who works part time in the Emergency Room and part time teaching – both roles require her to be a nurse, but they have two totally different sets of requirements and training needs.

In that case, the user has a single login with separate identities depending on the user’s assignments. This also enables the organization to track compliance needs based on responsibilities related to a particular assignment.

It also allows organizations to better target training based on person-specific categories according to that compliance identity.

Person-level data vs. multiple assignment

With multiple-assignment mode enabled in your LMS, the concept of a user encompasses a person’s profile and assignment entities.

Let’s suppose an employee has three part-time jobs at different organizations within a company. We refer to the employee as a person and to a particular job as an assignment.

Furthermore, the job-specific details such as the organization and the manager are specific to each assignment, and are referred to as assignment-level data. The personal information such as the first/last name, date of birth and gender are shared among multiple assignments of a person, and are referred to as person-level data. A person only has to use a single login and password for authentication, and these are defined at the person level.

With multiple assignments, employees can have different jobs and learning paths, different locations and different managers but use the same LMS account. This avoids duplicate courses and confusions. Multiple assignments help provide a full overview of his entire training.

Want to know more or see a demo of this in action? Then contact NetDimensions today.

If you enjoyed this blog, you might also want to check out our Insight, ‘How to switch from a legacy system to a new LMS‘. 

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